Support

Learning Systems staff from the Office of Curriculum, Assessment and Teaching Transformation play a vital role in the university’s academic mission through the system administration and direct end-user support for UB Learns.

Have a question?

Have a question about using Brightspace? Use the forms linked below to get in touch with campus experts.

Instructional Support (e.g., How do I create a quiz? How can I increase student engagement?)

Technical Support (e.g., A tool isn't functioning as expected; I don't see all of my courses.)

All Fall 2023 courses will be delivered using Brightspace only

For Fall 2023 and onward, all courses will be in Brightspace. For any incomplete courses in Blackboard, content will be accessible until Dec. 1, 2023.

Phone Support

Hours: Monday - Friday, 8:30 am - 4:00 pm

Phone number: 716-645-6188

Training Opportunities

Brightspace: 2023 Training Series

Join D2L and the Office of Curriculum, Assessment and Teaching Transformation as we explore the features and functionality of Brightspace. Each session will be one hour, conducted over Zoom and will provide participants with the opportunity to build elements of their course within Brightspace.

Walk-in Support Sessions

The Office of Curriculum, Assessment and Teaching Transformation will be hosting Brightspace Walk-in Support Sessions on weekdays beginning Aug. 14 and continuing through Aug. 25. These in-person sessions are designed as open office hours for Brightspace, providing you an opportunity to ask questions and receive one-on-one technical or instructional support as you prepare your courses in the new LMS.

Brightspace Community

Want to begin exploring Brightspace and see how it can best support your teaching? Brightspace Community is an excellent resource to get support, answers, tips and proven ideas from thousands of users already working within the Brightspace LMS.

Joining the community is free, don't miss out on this opportunity to learn from fellow Brightspace users.

Explore Brightspace Community

Get an Overview of the New LMS

Brightspace LMS for Higher Education

Brightspace 101: What is Brightspace LMS?