Targeted deep dives into specific areas of the platform. The topics were selected based on the questions and support cases we receive most frequently during this time of year. 

Open sessions for existing users where faculty can get 1:1 help. Participants will be admitted on an ongoing basis throughout the session, and we encourage them to come prepared with specific questions.

These sessions are intended for instructors who already use Top Hat and are looking for additional support during the start of the semester.

If you're new to Top Hat, explore the live and on-demand introductory webinars offered by Top Hat's Instructional Design team to learn the fundamentals before attending office hours or feature walkthroughs.

Top Hat maintains a Knowledge Base with product information and best practices.

Instructors and students can reach out to Top Hat’s dedicated support team. 

• Live chat in Top Hat’s platform: Located next to your name, in the top-right corner of your screen when in Top Hat.
• Phone: 1-888-663-5491, Monday to Friday, 9 a.m. to 9 p.m.
• Email: support@tophat.com
• Top Hat’s dedicated representatives for UB:
  • Sumi Voora
    sumi.voora@tophat.com
  • Susie Liebschner
    susie.liebschner@tophat.com
• Contact Form: https://success.tophat.com/contact