Service Description:

Secure File Service

Secure File Service is a service providing whole disk encryption on Windows desktops and laptops, and CIFS file share encryption on designated file servers. This service addresses the requirements for securely storing Regulated Private Data and/or Personally Identifiable Information.

Who can access

Faculty and staff via request to their IT Support Staff

Special Requirements

Requires Symantec Drive Encryption or Symantec File Share Encryption software available only to IT Staff for workstation and server installation.

Hours of availability
24 hours daily

Hours of support
8:30 a.m. - 5:00 p.m. ET, Monday - Friday (excluding University holidays and announced University closure)
for provisioning and other service requests; 24x7 for server side incidents and outages

Maintenance Schedule: 4:30-6:30 a.m. EST Thursdays

How to use

Secure File Service webpage

Request form

Enterprise Infrastructure Services form


Still need help?

Contact the UBIT Help Center.