University at Buffalo - The State University of New York
Skip to Content

Service Description:

Secure File Service

Secure File Service is a service providing whole disk encryption on Windows desktops and laptops, and CIFS file share encryption on designated file servers. This service addresses the requirements for securely storing Regulated Private Data and/or Personally Identifiable Information.

Who can access

Faculty and staff via request to their IT Support Staff

Special Requirements

Requires Symantec Drive Encryption or Symantec File Share Encryption software available only to IT Staff for workstation and server installation.

Hours of availability
24 hours daily

Hours of support
8:30 a.m. - 5:00 p.m., Monday - Friday (excluding University holidays and announced University closure)
for provisioning and other service requests; 24x7 for server side incidents and outages

Maintenance Schedule: 4:30-6:30 a.m. Thursdays

How to use

Secure File Service webpage

Request form

Please select "Secure File Service" from the SERVICE NAME drop down list on the Enterprise Infrastructure Services form

Still need help?

Don't know your UBITName or password? Call 716-645-3542, visit one of our two walk-in locations, or send a message.

(xxx) xxx-xxxx
Use your email, if known