University at Buffalo (UB)
Application used by the Parking & Transportation office for maintaining and tracking all parking related activities, including parking permits, tickets, letters and vehicle tracking.
The web hang-tag (MyParkingPermit) application is a process in which faculty/staff and students can register their vehicles and obtain a campus parking permit through an online interface that makes calls directly to the parking system application. Payments for faculty and staff permits are collected through the E-Payment application. Authentication is required.
Intended Audience: Parking & Transportation; Students, Faculty and Staff wanting to purchase parking permits.
Availability:
Application Support: 7:00 a.m. - 11 p.m. 7 days per week
Hardware/Operating System Support: 8:30 a.m. - 5 p.m. Monday - Friday
Maintenance: A daily maintenance window is available for this service between the hours of 4:30 a.m. and 6:30 a.m. During this time the service may be unavailable. Alerts will be posted if maintenance will be occurring for the service which will require a service outage.
Application has limited support on University holidays.
How to access:
| Response Hours | 1st Tier | 2nd Tier | Complete |
|---|---|---|---|
| 1. Urgent: Business cannot function without an immediate resolution of the problem. | 1 hour | ||
| 2. High - Problem has immediate work around but there is high probability business will be impacted. | 4 hours | ||
| 3. Normal - Question or issue not effecting the conduct of normal business. | 1 business day | ||
| 4. Limited - After the first contact all further work will be estimated and scheduled as time permits. | 2 business days | ||
| 5. None - No assistance available. However, we may be able to direct to other resources. | 2 business days |
Contact the UBIT Help Center.