University at Buffalo (UB)
Fast, 24/7 Help: Meet Virtual Vic, UB’s customer service chatbot
Published August 30, 2021
Find quick, accurate answers to UB’s most common questions using UB’s chatbot, Virtual Vic. 24 hours a day, 7 days per week.
You can find Virtual Vic on these websites:
- Career Design Center (for students looking for help with career and life design)
- Student Accounts
- Parking and Transportation
- UB Information Technology
UB’s Virtual Vic chatbot is built upon a powerful artificial intelligence framework, scouring UB web pages for answers to common questions and continually improving its information accuracy.