At UB, our real-time work order system lets you submit and monitor maintenance requests. Emergency service is available after hours and on nights and weekends, with 24/7 coverage every day of the year.
Emergency situations should be reported immediately to any Campus Living staff member, hall office, area office or community center.
For emergencies after hours or on weekends, call your residence hall or complex office.
(Fargo, Porter, Red Jacket, Richmond, Spaulding and Wilkeson)
(Clinton, Dewey, Lehman or Roosevelt)
(Clement and Goodyear)
|South Lake Village
If you cannot get in touch with someone, please call 716-645-5440.
Emergency situations include:
Please note that lock changes are not an emergency, and should go through your area office.
If there is a problem within your room or apartment—including a lock change request because you lost a key—you can request a repair in one of two ways:
Please be as specific as possible with your request, and allow 24-48 hours for a response for non-emergencies. Requests for elective work (such as painting) or minor projects will be prioritized if appropriate and addressed as soon as possible.
Non-emergency requests include:
Whether you submitted your work order online or called our office, you can check the status of your work order by:
While response time may vary depending on the time of year and volume of calls, non-emergency requests are typically followed up on within 24-48 hours.