One issue of Impact in Action was deployed externally to 4,050 higher ed leaders at AAU, APLU, ACE and SUNY institutions, and internally to 203 VPS, deans and department chairs. Respective open rates were 42.4% and 62.1%, far exceeding the industry average. The issue was also deployed to 19 people who subscribed through a UB research page. Their open rate was 66.7%.