Certified Lean Professional (CLP33)

Converting non-productive time into customer-focused, productive time enables any organization to grow revenue faster than cost. This course prepares participants to implement tools of the waste-minimizing Lean problem-solving methodology, resulting in lower costs, increased customer satisfaction, better on-time performance, and higher quality. Candidates will learn how to craft a data-driven business case built on root cause analysis to support process improvement recommendations.

Specific Lean concepts and tools covered include:

  • Five principles of Lean culture, emphasizing employee engagement
  • Eight forms of waste, and ways to measure them
  • Value-added and non-value-added activities
  • Flow and visual control
  • Root cause analysis and Pareto analysis
  • Change management and project leadership
  • Kaizen and value stream mapping
  • 5S and work place organization
  • Mistake proofing/error proofing/poke yoke
  • Standardized work
  • Set-up reduction/single minute exchange of dies (SMED)
  • Pull systems and Kanban signals

All sessions are packed with a mix of theory and practice, incorporating a Kaizen simulation, building a value stream map, and other hands-on activities. The program emphasizes how Lean concepts and tools work together, and why each is important. Candidates hear real examples of challenges faced during Lean implementation. They learn about the importance of using metrics to measure improvements.

The final session includes a complete program review and project progress report-out.

Certification requires passing a final exam and completing a successful Lean project at the candidate’s place of work or a qualified host company/organization (candidate must secure arrangements). Successful projects require access to relevant personnel and data.

Hours: 33.5

* Note: A CLP Plus version includes an additional four hours of one-on-one coaching. Our experience indicates that project success correlates with the level of internal expertise and support. Extra hours are invaluable to candidates who may lack internal support and/or guidance within their organizations. Coaching may take place at your location or another venue.

Learning Outcomes

  • Define/scope a problem and establish a goal
  • Quantify a problem, collect and analyze data, and measure results
  • Become an effective Lean leader and valuable team member within an organization, equipped with the Lean tools and concepts to help eliminate waste, improve on-time delivery and boost product quality

Intended Audience

Highly motivated individuals serving in a range of positions at any type of organization, from shop-floor employees to executives


  • Identification of an improvement project before first class
  • Knowledge of Microsoft Excel and PowerPoint

Credential Opportunities

  • Continuing Education Units (CEUs): TCIE grants 3.0 CEUs upon full attendance and participation of this course.
  • Digital badge: Anyone who is certified and submits a satisfactory written response to TCIE-generated questions earns a digital badge.

Course Schedule

September 29, 2020 to March 11, 2021

6 to 9 p.m.

UB Baird Research Park

  • Class dates: September 29, October 6, October 13, October 20, October 27, November 4*, November 10, November 17, December 1, December 8, December 15

    * Note this is a Wednesday session (the others are on Tuesday)
  • Project review sessions: March 4 and March 11, 2021 (each participant has one 30-minute, one-on-one project review session with the instructor on one of the two dates)
  • Exam date: December 18, 2020
  • Project due date: March 31, 2021

Instructor Bio: Julie Stiles, CLP

As a Certified Lean Professional and activity-based cost management expert, Julie helps all types of organizations improve their business performance and profitability. She does so through a variety of means: diagnosing and solving problems, guiding leaders toward specifying and quantifying previously unstated goals and objectives, cultivating the identification of priorities and related metrics, and inspiring clients to see their work with a fresh perspective. Julie’s agility and flexible approach enables her to apply business concepts in a creative way that meets unique customer needs. 


Another session may be scheduled if there is enough demand. Contact Mariah Glass at mariahgl@buffalo.edu 
if interested.


Another session may be scheduled if there is enough demand. Contact Mariah Glass at mariahgl@buffalo.edu 
if interested.


Another session may be scheduled if there is enough demand. Contact Mariah Glass at mariahgl@buffalo.edu 
if interested.

Safety precautions

Each learner will have their own table spaced at least 6 feet apart from the next. Dinner will be individually bagged/plated. Learners are expected to arrive wearing a face covering. Before arriving, they need to complete an online attestation that they have not experienced COVID-19 symptoms in the last 10 days, tested positive for SARS-CoV-2 in the past 10 days, had contact with a confirmed/suspected COVID-19 case in the past 14 days, or traveled to a place on New York's designated state list in the past 14 days.


Another session may be scheduled if there is enough demand. Contact Samantha Bentz at slbentz@buffalo.edu if interested.