New Apple IDs no longer available using @buffalo.edu emails

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Photographer: Douglas Levere

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By Michael Canfield
IT Communication Specialist

Published September 9, 2026

As of September 14, 2026, UB students, faculty and staff will no longer be able to create a new personal Apple ID using an @buffalo.edu email address.

Existing Apple IDs associated with an @buffalo.edu address will not be affected at this time. However, anyone currently using their UB email address for a personal Apple ID is encouraged to change it to a personal email address now to avoid future complications.

Why UB is making this change

Using a university email address for personal services such as iCloud, the App Store and other Apple services can create access and account-recovery problems later.

Students lose access to UBmail after graduating, and faculty and staff lose access when they leave the university. If a personal Apple ID remains connected to that address, managing the account or recovering associated purchases and services may become difficult.

UBmail is intended for official university communication and should not be used to create or manage personal accounts.

What you can do

If you already have a personal Apple ID associated with an @buffalo.edu email address, consider changing it to a personal email address, such as Gmail or Yahoo, before future restrictions are introduced. Apple provides instructions for changing the primary email address associated with an Apple Account.

Anyone who needs an Apple account for university-related work should contact their UB Distributed IT department to request a managed Apple ID.

Need help?

Students, faculty and staff can contact the UBIT Help Center at (716) 645-3542, email ubithelp@buffalo.edu or submit a ticket at buffalo.edu/ubit/help with technology at UB. The UB Tech Squad is also available to meet students anywhere on North or South Campus free for technology assistance.

UB Information Technology News keeps UB students, faculty, and staff informed about their IT services and showcases creative collaborations between UBIT and the campus community. Published by UB Information Technology and distributed via email as The Monthly Download. Edited by Diana Tuorto, IT Communication and Engagement, dianatuo@buffalo.edu.