University at Buffalo (UB)
It's not how you start... it's where you finish
Medical Administrative Assistant (MAA)
The Medical Administrative Assistant program prepares participants for front-office careers in healthcare settings such as hospitals, physician offices, clinics, and specialty practices. Students develop the administrative, customer service, and technology skills needed to support patient care operations while gaining an understanding of medical terminology, healthcare documentation, scheduling, billing, and insurance procedures.
What You Will Learn
- Medical terminology and healthcare vocabulary
- Patient scheduling, registration, and customer service
- Electronic Health Records (EHR) systems and healthcare technology
- Medical billing, coding fundamentals, and insurance procedures
- Medical office procedures, documentation, and records management
- Professional communication, ethics, confidentiality, and HIPAA compliance
- Administrative and organizational skills required in healthcare settings
Additional Information
- Patient-facing, non-direct patient care: these types of positions interact with patients but do not provide hands-on care.
Upon successful completion, students earn:
- NHA Certified Medical Administrative Assistant certification
- Buffalo Educational Opportunity Center Certificate of Completion
- Strong demand for healthcare support professionals
- Roles available in physician offices, hospitals, and other healthcare facilities
- Opportunities for advancement based on experience and additional certification(s)
Program Information
Open Enrollment
Day classes offered
Monday - Thursday: 9 AM - 1:30 PM
Program Length: 15 weeks
Course Delivery - In-person at BEOC (555 Ellicott Street)
For more information, contact Admissions
Phone
716-645-1900
If you send an email, please include your last name, first name, and the program in the subject line of your email.