Matrix Imaging Solutions

Matrix Imaging Solutions production line.

Headquartered in Sanborn, N.Y., Matrix Imaging Solutions provides customized document processing and mailing. Of the approximate 10 million pieces handled monthly, many contain confidential information requiring secure delivery. Subsidiary Matrix Systems & Solutions developed a mail inserter vision system to examine every processed document and flag errors. Despite the integration of checks and balances, leaders of the small business knew that the system wasn’t fool-proof. One mistake among a million documents could mean the end of the business. Matrix turned to TCIE for guaranteed accuracy.

The Approach

  • Leveraged a Strategic Partnership for Industrial Resurgence (SPIR) grant to cost-justify a large endeavor to remain relevant in the marketplace
  • Redesigned the vision system through a UB School of Engineering professor and team of research scientists from the Center for Unified Biometrics and Sensors (CUBS), which involved:
    • Identifying a suitable camera system and associated software development kit
    • Designing and implementing a software module
    • Designing a graphical user interface to drive the vision system and provide feedback to the operator

The Impact

  • Created a software system whereby every document is tracked in real time and validated
  • Eliminated doubles or form mismatches with an error-detection system
  • System upgrades and improved performance helped to secure new contracts and maintain existing ones with the addition of validation measures
  • Best-business practice enhancements boosted ability to compete with industry leaders