The Six Sigma methodology is one of the most popular quality management programs in the corporate workplace, aimed at virtually eliminating defects from processes. The case studies below demonstrate the versatility of this structured, problem-solving approach.
"We’re talking about more quantifiable things in meetings. It’s a lot less of ‘I think’ or ‘I heard.’ It’s more of, ‘Out of 35 deliveries, five were a problem,’ rather than, ‘All of the trucks have some problems.’ ”
- Michael Purinton, business analyst, NOCO Energy Corp.