One issue of Impact in Action was deployed externally to 3,793 higher ed leaders at AAU, APLU, ACE and SUNY institutions, and internally to 198 VPS, deans and department chairs. Respective open rates were 38.5% and 72.2%, far exceeding the industry average. The issue was also deployed to 29 people who subscribed through a UB research page. Their open rate was 48.3%.