Progress Report: Community Engagement

Executive Leadership: Office of the President

Unit Leadership: Office of Government and Community Relations

Published November 18, 2024

Summary of Progress

Action Item 1

“Consider a UB-wide structure that would create better coordination, assessment, and visibility of engagement programs. UB has a range of community-focused programs and initiatives that address social justice and racial inequities, but they largely function independently of each other and often lack visibility.”

  • Recommendation 2: Office of Community Relations will constitute a Community Engagement Advisory Board comprised of UB faculty, staff and students (as appropriate) who are responsible for, and engaged in, community engagement.

o    Update: The Community Relations Advisory Committee has begun meeting. The Committee’s aim is to foster internal collaboration, with an eye on bolstering our existing partnerships. The committee will also strive to identify and achieve best practices for community engagement.

§  Currently, members are being asked to submit a sample of their community engagement data that will be used to populate a Community Engagement Map, which will serve as a visual representation of the community work that UB is engaged in across Western New York.

§  Internally, a database of all the community engagement efforts and partners is being planned. This database will allow community relations professionals across all decanal and VP units to see existing university partnerships and their UB points of contact. By making this information available, UB personnel will be able to build upon existing relationships instead of trying to forge new ones by working with their colleagues. In doing so, we will be able to identify new areas of collaboration with existing partners across a wider spectrum of UB entities.

  • Recommendation 4: Office of Community Relations to facilitate, organize, for example, digital presence.

o    Update: The Office of Community Relations and Student Life worked to put together an “Off-Campus Living Guide,” which serves as an educational resource for students unfamiliar with the Buffalo area to find safe, acceptable housing, and as an informative resource for off-campus living. This guide also makes clear the UB policies and procedures to which off-campus students are expected to adhere, including behaviorally. By helping our students find safe rentals and providing information on everything from trash pickup to public transportation options, we are seeking to better our “Town/Gown” relationship. Now that the Guide is completed, both offices are working in conjunction to promote the guide to both students and community.  

Action Item 2

“Consider resources and support structures (ie. UB grant programs) for faculty and staff engaging in racial/social justice initiatives in the community to recognize and incentivize such work and avoid activist burnout.”

  • Recommendation 1: The Office of Micro-Credentials, in partnership with the Office of Community Relations, develop and offer best practice training (lunch & learns)/micro-credential for students, faculty and staff who are interesting in conducting and or participating in community engagement programs.

o    Update: The Community Engagement Lunch and Learn Series, with an expected launch date of January 2025, will feature UB professionals sharing their methods of thoughtful preparation for community engagement, as a learning opportunity for other UB personnel who want to begin their own community engagement endeavors. Each virtual “episode” of the series will be open to UB faculty, staff and students. Accessible recordings will also be available on the Office of Community Relations website. The Series will focus on topics that highlight the university’s culture of citizenship and volunteerism, featuring speakers from myriad different UB schools.

Action Item 3

“Explore how to create a culture of trust between UB and communities that have been historically marginalized in the Western New York area.”

  • Recommendation 1: Intentionally create interior and exterior spaces to ensure that the community feels welcome on campus (such as, complete renovation of Allen Hall so it can be re-established as the community’s front door to UB; memorial gardens; campus namings that reflect our university’s rich and diverse history).

o    Update: Allen Hall continues to host events bringing community members to campus, including Assemblywoman Crystal Peoples Stokes’ upcoming LLC Formation Clinic and a Tool Library Dare to Repair Café.

§  Soon the Office of Community Relations will be hosting an evening lecture series for community members to come learn about different research projects that UB faculty and staff are undertaking. With the aim of connecting UB personnel and the community, we hope to facilitate conversation about community needs that UB can engage with.

(We should partner with CTSI on this.)

  • Recommendation 2: The University should support and encourage the expansion of K-12 pipeline programs for traditionally underrepresented students.

o    Update: Community Relations to help coordinate Science Exploration Day.

§  The Office of Community Relations continues to find opportunities to invite EOP and Admissions to speak to K-12 students when they are on campus for programming. (IE BPS’s Disproportionality Session on 1/11)

o    Update: Community Relations continues to strengthen its relationship with Buffalo Prep, exposing students to different activities on campus such as Athletics events.

o    Update: Community Relations is also working to support Science Exploration Day, which will bring 700+ students to North Campus to learn from STEM professionals across Western New York. This event is the result of a collaboration between myriad departments at UB, including the Jacobs School of Medicine & Biomedical Sciences, the Graduate School of Education, the School of Engineering and Applied Sciences and the Center of Excellence for Life Sciences and Bioinformatics.

o     By seeking new ways to grow out the existing K-12 pipeline, we help fulfill the mission of not just the PACOR, but also take up the charge of all public institutions of learning. As a public university, we are only as strong as the students we attract. By investing in our pipeline programs, we are able to better prepare the next generation of Western New Yorkers to be effective UB students and simultaneously contribute to statewide innovation and economic development.

Previous Updates

Creation of the Community Relations Advisory Council

  • The Community Relations Advisory Council includes representatives from across decanal and VP units and will begin to work toward further unifying and supporting community engagement work by the university.

Development of a Community Engagement Style Guide

  • As outlined in the PACOR Recommendation Matrix, the facilitation of consistent and uniform messaging across all decanal and VP Units is critical to the development of a unified approach to community engagement by the university. The development of the Community Engagement Style Guide has created consistency across the university for how the university crafts content around community engagement efforts.

Development of an Off-Campus Living Guide

  • In collaboration with Student Life, the Office of Community Relations is assisting with the creation of a guide for students who choose to live off campus. Starting at the commencement of the Fall 2024 semester, this guide will serve as a resource for students unfamiliar with the Buffalo area to find safe, acceptable housing, and as an informative resource for City of Buffalo living.

Prioritizing the redevelopment of Allen Hall

  • With the long-term goal of increasing community accessibility and visibility, the Office of Community Relations is now located in its permanent home in Allen Hall.
  •  In consultation with Campus Planning, the public spaces inside Allen Hall will be redesignated for renovation to create two refreshed, modern, and spacious areas designed to host and support community-oriented programming.

Co-Sponsoring and Hosting Community Events – Bringing the Community on to Campus

  • Allen Hall is already hosting community events including an LLC Fair co-sponsored by UB with NYS Assembly Leader Crystal Peoples-Stokes to provide support for women and minority-owned businesses by offering start-up expertise and the area of incorporation.
  •  The Office of Community Relations, in coordination with University Events and UBPD, hosts the University United Festival, the largest music festival in East Buffalo. The event attracts thousands of attendees, primarily from the Bailey-Kensington neighborhood and the surrounding communities.
  • In concert with units across the university, the Office of Community Relations coordinates UB’s annual employee “Campaign for the Community.” In 2022, the university community raised more than $600,000 in support of numerous charitable and service organizations across Western New York in conjunction with the United Way of Buffalo and Erie County.

Recommendation

Timeline

Status

University’s central digital hub

2022

Completed

 

Consistent language when talking about “community engagement”

 

ASAP

Completed: Developed a Community Engagement Style Guide

Facilitation and organization of community engagement-centric learning opportunities

Spring Semester 2023

In Progress

Community Engagement Advisory Board

 

Jan 2023

Ongoing: Board meets quarterly and will continuously work to improve information flow

Community Engagement Annual Report

 

2023

In Progress: First annual report will be submitted before 12/31

Encourage external community voices

Fall 2022

Ongoing: Pending creation of external community listening board

Comprehensive assessment tool to determine efficacy

2023

In Progress

Community engagement micro-credential

2023

Reconsidered

Community engagement learning series development

2023

Revised/In Progress – Learning Series to replace Orientation

Community engagement grant program and award

Fall 2022

Referred to Scholarship, Tenure and Recognition Subcommittee

Consider engaged scholarship in promotion and tenure

2022

Referred to Scholarship, Tenure and Recognition Subcommittee

Re-establish the community’s “front-door” with the renovation of Allen Hall

 

Spring 2023

Completed

Support and encourage the expansion of K-12 pipeline programs for traditionally underrepresented students

2022

Referred to Student Experience and Programs Subcommittee

Summary of Progress:

Recommendation #1: Enhancing Visibility and Coordination; Assessing our Progress

University’s central digital hub:

  • Office of Government Relations website has been reviewed and updated to provide a more robust snapshot of Community Engagement work across the university.
  • Expanded focus on faculty experts and storytelling (University Communications): Keeping in close touch with OIX and UDOs about stories showcasing diverse voices and demonstrating UB values.
  • Inclusive Marketing Communications Best Practices (University Communications). Better align marketing communications with UB’s values of inclusion, diversity, anti-racism and equity; ensure stories, language and imagery reflect an equitable institutional culture.

Applying consistent language when describing community engagement work:

  • University Communications has developed a style guide for consistency when reporting on UB’s endeavors in the community. The style guide is being shared with communicators across campus.

Facilitation and organization of community engagement-centric learning opportunities:

  • Community engagement-centric Lunch & Learn series planned for 2023.

Community Engagement Advisory Board:

  • On hold until the new Director of Community Relations starts.

Community Engagement Annual Report:

  • On hold until the new Director of Community Relations starts.

Encourage external community voices:

  • Community Relations staff continues to participate in community meetings.
  • University continues to host and coordinate events such as the Igniting Hope Conference and the Safe Schools Initiative Seminar, which bring community members together to create progress and encourage collaboration.

Comprehensive assessment tool to determine efficacy:

  • Assessment tool is being developed in conjunction with the Community Engagement Learning Series.

Recommendation #2: Support Structures; Resources and Recognition

Community engagement micro-credential/Community engagement orientation:

  • In development - The Basics of Community Engagement Learning Series will serve as an introduction to community engagement for UB faculty and staff interested in developing community-centric programs and initiatives, highlighting specific guiding principles that are crucial to employ when undertaking work in the community.

Community engagement grant program and award:

  • Not under the auspices of the Office of Community Relations. Referred to Scholarship, Tenure and Recognition Subcommittee.

Consider engaged scholarship in promotion and tenure:

  • Not under the auspices of the Office of Community Relations. Referred to Scholarship, Tenure and Recognition Subcommittee.

Recommendation #3: Building a culture of trust between UB and the community

Re-establish the community’s “front-door” with the renovation of Allen Hall:

  • Allen Hall’s Civic Room is back online and has been used for a number of community events, including a town hall with the NYS Department of Agriculture.
  • Renovation of Community Relations office space is in progress.

Support and encourage the expansion of K-12 pipeline programs for traditionally underrepresented students:

  • This is a conducted university-wide (see for example, School of Engineering and Applied Sciences, Graduate School of Education, Jacobs School of Medicine and Biomedical Sciences, etc.)  

Progress on all recommendations

Recommendation

Timeline

Status

University’s central digital hub

2022

Completed

 

Consistent language when talking about “community engagement”

 

ASAP

In Progress

Facilitation and organization of community engagement-centric learning opportunities

Spring Semester 2023

Timeline Revised

Community Engagement Advisory Board

 

Jan 2023

Timeline Revised

Community Engagement Annual Report

 

2023

Timeline Revised

Encourage external community voices

Fall 2022

In Progress and ongoing.

 

Comprehensive assessment tool to determine efficacy

2023

In Progress; in conjunction w/ Learning Series

Community engagement micro-credential

2023

Timeline Revised; to follow Learning Series development

Community engagement orientation

2023

Revised – Learning Series to replace Orientation for now

Community engagement grant program and award

Fall 2022

Referred to Scholarship, Tenure and Recognition Subcommittee

Consider engaged scholarship in promotion and tenure

2022

Referred to Scholarship, Tenure and Recognition Subcommittee

Re-establish the community’s “front-door” with the renovation of Allen Hall

 

Spring 2023

In Progress

Support and encourage the expansion of K-12 pipeline programs for traditionally underrepresented students

2022

University-wide in Progress and ongoing.