The history of the North Tonawanda, NY, home of Armstrong Fluid Technology is one of piecemeal expansion. In 1967, the privately held company that produces HVAC, plumbing and fire safety systems located its sole U.S. plant – Armstrong Pumps – at the original Buffalo Bolt Co. complex. Business growth spurts have since prompted gradual acquisition of neighboring structures. Twelve facilities and 150,000 sprawling square feet later, the floor plan is fraught with pipes, columns and varying ceiling heights. Ramps patch together buildings that were constructed on different ground levels. The resulting environment is the opposite of 21st century, open-floor manufacturing practices. Company leaders are seriously examining the site and its handicaps, along with adjacent purchased land, as they strive to answer mounting calls for large-scale, American-made, energy-efficient HVAC units. They also need to fulfill a corporate directive of elevating the customer experience by creating a hands-on engagement center. To explore possibilities of the 8-½ acres it owns, Armstrong Pumps leveraged the University at Buffalo and Strategic Partnership for Industrial Resurgence (SPIR) grant program.