QuikPAY FAQs

What is QuikPAY?

QuikPAY is a web-based product providing electronic bill (eBill) view and print options, as well as payment, refunding and payment plan services for our students and their families.  Online payments may be submitted via eCheck (U.S. checking or savings account), credit card or wire transfer. Visa, MasterCard, Discover, and American Express are accepted.

  • You can view and pay your bill any time from wherever you are
  • You can view your invoice history online
  • Environmentally-friendly; no more wasted paper

Who can use QuikPAY?

QuikPAY is available to all enrolled students providing s/he has not been referred to an external collection agency and/or the NYS Office of the Attorney General.

Is QuikPAY secure?

QuikPAY transmits all billing and payment information using the industry's highest standard for encryption to ensure your transactions are worry-free.

What are electronic bills?

Electronic billing statements (eBills) are a web-based presentment of the information from the student account from a certain period time. eBills represent a "snapshot" in time of the student's account. The information contained on the bill is static, and does not change as account activity occurs. Students can view any account activity that has occurred since the time their last eBill was generated by logging into their HUB Student Center.  Click on Billing / Payments and then click on Payment Options.  You will then be brought into QuikPAY where you can click on the View & Pay Accounts menu option. 

How will I know when I have a new bill?

Students will receive notification via their buffalo.edu email address whenever a new eBill is available. If the student chooses to designate an authorized payer(s), that user will receive eBill notifications via the email address designated in QuikPAY. Students can also choose to receive a text message alerting them to the availability of a new billing statement.

Will UB mail me a paper bill?

No, billing statements will not be mailed. Electronic bills are the exclusive billing method for all student account balances. If you wish to print your bill, you may do so when you access your statement online.

IMPORTANT NOTE: If your student account has been referred to an external collection agency and/or the Office of the New York State Attorney General, you are not eligible to receive an electronic bill via QuikPAY. You must contact the collection agency or Attorney General directly with all billing and payment questions.

Can my parent, guardian or other payer get a copy of my eBill?

Yes, students are able to designate someone, such as a parent, guardian or spouse, as an authorized payer. Authorized payers will receive an eBill notification to the email set up in QuikPAY.

Authorized payers are also able to:

  • View and pay your student’s eBills online (credit card or eCheck)
  • View transaction history (only transactions made by authorized payer)
  • Enroll in a payment plan
  • Enroll in direct deposit of Parent Plus Loans

How does a student designate an authorized payer?

The student holds sole responsibility for granting and removing authorized payer access. Students wishing to establish a parent or other payer as an authorized payer should log into QuikPAY via the HUB Student Center. The student will need to choose Authorize Payers and input the name(s) of the individual(s) being granted access. The student will also assign a login name for the authorized payer. An email will be sent to the authorized payer with their login and a link to set their password. Once the password is entered and confirmed, the Authorized Payer has access to QuikPAY.

Does UB offer a payment plan?

Yes! The University at Buffalo is partnered with Nelnet Campus Commerce to administer payment plans for the convenience of our students and families. Payment plans are available for the fall and spring terms only (not summer or winter sessions).  The plan is interest-free, and is available for a per-term, non-refundable enrollment fee of $45. If you would like to enroll for either spring or fall, you must enroll at the beginning of each term.  Please note that you will not be automatically enrolled for the following semester. Payments are automatically deducted on the 15th of the month using the bank account (U.S. checking or savings account) or credit card (Visa, MasterCard, Discover, or American Express) you designate.

How do I enroll in a payment plan?

Students: Log in to your HUB Student Center.  Click on Billing / Payments and then click on Payment Options.  You will then be brought into QuikPAY where you can click on Payment Plan in the menu.

Authorized Payers: Log into the authorized payer link and click on the Payment Plan option.

Estimate your anticipated charges and any financial aid you expect to receive and enter those amounts in the appropriate fields on the Budget Worksheet.

How does the payment plan work?

Your monthly installment payment will be automatically debited from the account you provide (i.e., credit card or bank account) on the 15th of each month (or the next business day if the 15th falls on a weekend). If the 15th falls on a federal holiday, payment processing will still occur. Please refer to your contract for your specific payment schedule.  Depending on when you enroll, your outstanding balance will be divided into as many as five installments.

When enrolled in the payment plan, you DO NOT need to log in to make a payment on your account. The monthly installment will be automatically deducted from the account that you designate at the time of enrollment.

If I enroll in the payment plan, will I still receive my bill?

No, payment plan participants will NOT receive eBilling statement notification or an eBill from the university. Participants are encouraged to check their account frequently for changes to their original balance, such as additional financial aid or additional charges. If changes occur, participants can initiate rebalancing of their payment plan by visiting the payment plan option in QuikPAY.

Can more than one person enroll in a payment plan on my behalf?

No. There can be only one payment plan in effect per student account. For example, if more than one family is assisting a student with his/her financial responsibilities, only one of those families may enroll in the payment plan. We encourage you to discuss payment options with anyone remitting payment on your behalf.

When will the payment appear on my student account?

In most cases, an approved payment will be reflected on the student's account immediately. QuikPAY payments made after 6:00 p.m. E.S.T. will be considered "next day" activity; there will be an additional day's delay before the payment is processed to the student's account.

What if I overpay and have a credit balance?

If you have a credit balance on your account, you will receive an automatic refund beginning the third week of classes. Refunds will be given in the form of a check or a refund to the credit card originally used for payment. To receive your refund faster, sign up for direct deposit by logging into your HUB Student Center.  Click on Billing / Payments and then click on Payment Options.  You will then be brought into QuikPAY where you can click on Student Choice Refunds in the menu.

Note Regarding Wire Transfers: As a security measure and in keeping with recommended banking practices, the University at Buffalo is unable to accept wire transfer payments in excess of the balance due on an account. Overpayments received via wire transfer that are made to a student’s account may be wired back to the originating account. Where the intent is to provide a student with funds for personal expenses, those should be wired directly to the student’s local bank account.

Can I pay by electronic check (ACH)?

Yes! You can use either a U.S. checking or savings account to remit an electronic check (ACH). There is no cost to pay by electronic check.

Note Regarding Returned Checks: If your payment is refused by your bank, UB will add $20.00 in charges to your total account in addition to a late payment fee if applicable. You will be required to make future payments in cash or secured funds (i.e. certified bank check or money order).

Can I pay online using my credit card?

Yes. Paying online is safe, secure and convenient! You can remit payment 24 hours a day, 7 days a week. We accept Visa, MasterCard, Discover, and American Express - and there are no fees assessed for paying online with your credit card.

Note Regarding Declined Credit Cards: You will be notified if your payment has been denied by your bank. A late payment fee will be applied to your account if applicable.

If you are using a bank debit card to pay online, your bank may impose a daily transaction limit that will prevent the payment from being honored. If this happens, please contact your financial institution. Remember, you may also make your payment using an electronic check (using your account and routing numbers); most banks will not limit the dollar amount of an e-check transaction providing the account contains sufficient funds.

IMPORTANT NOTE: If your student account has been referred to an external collection agency and/or the Office of the New York State Attorney General, you are not eligible to remit payment via QuikPAY or directly to the university. You must contact the collection agency or Attorney General directly with all billing and payment questions.

What is the fastest, most secure way to receive my overpayment refund?

The most convenient and secure way to receive any overpayment refund is via direct deposit. Students can elect to receive refunds directly to their U.S. bank account; no more waiting by the mailbox for the funds to arrive!