Should Amazon, Microsoft, Google and other cloud companies face more government oversight?

Published March 7, 2022

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The Wall Street Journal interviewed a panel of cloud computing experts, including Sanjukta Das Smith about whether cloud services from such providers as Amazon, Microsoft and Alphabet need closer government scrutiny. “Looking at this issue from the consumer’s side, there is a related matter to consider, which is a lot more nebulous, and that is trust,” says Smith. “Using any cloud-hosted service requires a fairly high degree of trust on the part of the consumer. Think about money matters, identity theft, etc. It may be in the interest of business to collaborate with the government in coming up with future regulations so that trust in such services doesn’t become too much of an obstacle and thus affect market success.”

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