The Graduate School's policy library serves as a resource for both graduate students and their advisors. These policies contain information on official policies and procedures relating to admissions, registration, grading, student records, degree requirements and academic integrity.
The University at Buffalo is a member of the National Council for State Authorization Reciprocity Agreements (NC-SARA) and follows the complaint resolution policies and procedures outlined within the SARA Policy Manual, also summarized here. Consumer protection complaints resulting from online courses, activities, and operations may be submitted for investigation and resolution via the Undergraduate Academic Grievance Policy or the Graduate Academic Grievance Policy. If a student is dissatisfied with the campus-based resolution, a concern may be submitted to System Administration of the State University of New York as outlined here. And, if still not satisfied, a complaint may be submitted, within two years of the incident about which the complaint is made, to the New York State Education Department as outlined here.