Student Services Transformation
Project Membership
The Student Services Transformation project is a university-wide
initiative with collaborative involvement from departments and
offices across the campus. In addition to current team members,
individuals are sharing their valuable subject matter with UB
faculty and staff expertise to ensure success.
Executive Steering Committee
Satish K. Tripathi
Executive sponsor; provost and executive vice president for
academic affairs
Thomas Furlani
Project director; interim associate vice president for information
technology
A. Scott Weber
Project sponsor; senior vice provost for academic affairs
Dennis Black
Vice president for university life and services
David Dunn
Vice president for health sciences
John T. Ho
Vice provost for graduate education and dean of the graduate
school
Michael Cain
Dean, School of Medicine and Biomedical Sciences
Nancy Smyth
Dean, School of Social Work
Robert Hoeing
Chair, UB Faculty Senate
Project Management Team
Thomas Furlani
Project director; interim associate vice president for information
technology
A. Scott Weber
Project sponsor; vice provost and dean of undergraduate
education
Chris Connor
Functional project lead, director, Graduate Enrollment Management
Services
Sue Huston
Technical project lead; director, Administrative Computing
Services
Craig MacVittie
Assistant technical project manager, Administrative Computing
Services
Margery Muniak
Project administrator; project manager, Enterprise Infrastructure
Services
Kara Saunders
Interim university registrar; assistant vice provost of
undergraduate education
Functional Team
Functional Leads
Academic Advising and Campus Community
Irene Holohan-Moyer
Associate director of academic services, Division of Athletics
Admissions
Laurie Bragg
System administrator, Undergraduate Admissions
Academic Structure / Data Access
Mark Molnar
Assistant vice president, Academic Planning and Budget
Constituent Relations Management (Recruiting)
Chris Connor
Director, Graduate Enrollment Management Services
Financial Aid
Brent McEnroe
Senior financial aid advisor, Student Academic Records and
Financial Services
Portal, Self Service
Lori De Freitas
Media coordinator, Student Affairs, Resource and Technology
Support Services
Student Financials
Shirley Walker
Director, Student Accounts
Student Records
Elaine Cusker
Assistant dean, Undergraduate Education
Transfer Credit
Jane Sinclair
Senior academic advisor, School of Engineering and Applied
Sciences
Core Team
Academic Advising
Jessica Dubickas
Encoder, Office of the Vice Provost and Dean of Undergraduate
Education
Academic Advising
Dave Roberts
Graduate assistant, College of Arts and Sciences Student Advising
Services
Academic Advising
Brian Waldrop
Director, College of Arts and Sciences Student Advising
Services
Admissions
Sandy Flash
Executive director of academic and student affairs, School of
Dental Medicine
Admissions
Jennifer Hess
Assistant dean, School of Pharmacy and Pharmaceutical Sciences
Admissions
Judah Lopez
Assistant to the associate dean, School of Social Work
Admissions
Steven Shaw
Director, International Admissions
Admissions
Lillie Wiley-Upshaw
Vice dean for admissions and financial aid, Law School
Financial Aid
Joe Alongi
Assistant director, Student Financial Systems
Portal
Hugh Jarvis
Cybrarian, University Communications
Student Financials
Diane Szalda
Head account clerk, Student Financial Processing Services
Student Records, Academic Advising
Katie Darling
Assistant dean, the Graduate School
Student Records, Academic Advising
Shelley Frederick
Assistant vice provost, Academic Processing Services
Student Records, Academic Advising
Sue Geib
DARS encoder, Academic Processing Services
Student Records, Academic Advising
Elizabeth Stone
Academic Processing Services
Student Records
Jonathan Havey
Institutional studies assistant, vice provost of undergraduate
education
Student Records
Bobby Jo LaDelfa
Director, Records and Registration, Law School
Student Records
Philippa Radzawich
Agency program aide, School of Medicine and Biomedical
Sciences
Student Records
Radhika Suresh
Assistant dean for enrollment, Graduate School of Education
Transfer Credit
Janel Caleb
Assistant director, Transfer and Articulation Services
Transfer Credit
Jennifer Gottdiener
Director, Transfer and Articulation Services
Technical Team
Team Leads
Admissions, CRM, Campus Community (Fit/Gap, Customizations,
Interfaces, Data Mapping)
Steve Woodward
Senior analyst, administrative computing services
Data Conversion
Diane Keddie
Analyst, Administrative Computing Services
Decision Support, Reporting, Data Conversion
Gary Pacer
Manager, Administrative Computing Services
ePayment, Document Imaging, Workflow
Jim Gorman
Manager, Administrative Computing Services
Infrastructure (Hardware, Software), Security (including
Identity Management)
Saira Hasnain
Director, Enterprise Infrastructure Services
Infrastructure (Hardware, Software), Security (including
Identity Management)
Steve Heist
Chief information architect, Enterprise Infrastructure
Services
Portal, Security (including Identity Management), Data
Conversion
Rob Wright
Manager, administrative computing
Security
Dennis Gilhooley
Principal analyst, Administrative Computing Services
Student Financials, Financial Aid, Transfer Credit and
Academic Advising (Fit/Gap, Customizations, Interfaces, Data
Mapping)
Maureen Faulhaber
Principal analyst, Administrative Computing Services
Student Records, Academic Structure (Fit/Gap, Customizations,
Interfaces, Data Mapping).
Greg Sheehan
Senior analyst, Administrative Computing Services
Support Team
Budget and Personnel
Nancy Kielar
Assistant vice president, CIO Administrative Office
Business Process Redesign
Michael Maute
Business process redesign lead; business process redesign
coordinator, Office of the CIO
Communications
Lisa Stephens
Communications lead, Office of the CIO
Procurement Services
John Grabowski
Assistant vice president, Procurement Services
Training
Lisa Sandquist
Training lead; associate director, Student Advising Services
Gerrard Godwin
Training support; academic advisor, Student Advising Services
Kerri Jasen
Training support; senior systems consultant, CIO Administrative
Offices
Kathleen Kielar
Security functional lead and training support; director, staff
educational services, SARFS
Kathleen Medved
Training support; Staff Educational Services
Scott Morris
Training advisor; executive director for strategic planning
UB Counsel
Bob Ruggeri
SUNY counsel
Administrative Support
Lynn Leistner
Administrative assistant, Office of the Vice Provost and Dean of
Undergraduate Education
