Reaching Others University at Buffalo - The State University of New York
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Information Technology Transformation

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UB 2020 Service Mapping

The IT Transformation found its roots in the 2004-05 Service Mapping Exercise for all university support  services.  Analysis of the data revealed that IT was complicated, spread throughout the campus, and the potential existed for consolidation of servers and services to help free up IT staff time. 

UB 2020 Information Technology Strategic Transformation Committee

Formed by former Vice President for Information Technology and CIO Voldemar Innus, the IT Strategic Transformation Committee was given charge to

  1. study provision of IT services at UB understanding costs,
  2. compare what we do to peer and aspiring campuses,
  3. thoroughly understand the needs of our university’s constituent groups. 

The deliverables of the committee were to establish principles and goals to transform IT, primarily to charter several work groups and projects to implement the vision.

UB 2020 Information Technology Strategic Transformation Phase II Reorganization Plans

Initial planning for Phase II reorganization began in earnest in fall 2008. A reorganization plan was proposed with considerable campus discussion.  Efforts to move forward with the plan were placed on hold awaiting campus leadership change decisions.