Can tweets at events make the subway less awful?

Published January 31, 2017

An article on Futurity reports on UB research that suggests that data from Twitter and possibly other social media platforms can be used to improve event planning, route scheduling, crowd regulations and other subway operations, and quotes Qing He, Stephen Still Assistant Professor in Transportation Engineering and Logistics.

"Social media offers a cost-effective way to obtain real-time data on monitoring subway passenger flow," he said. "Our results show that data from apps like Twitter can help public transportation officials prepare for and react to passenger surges during concerts, baseball games and other big events.”

Co authors are Ming Ni of the Department of Industrial and Systems Engineering and Jing Gao, of the Department of Computer Science and Engineering. The study appeared in the journal IEEE Transactions on Intelligent Transportation Systems.

Read the story here.

Articles also appeared in news outlets that include Gizbot, Business Standard, Gadgets Now, Science Daily and CXO Today.