Frequently Asked Questions About UB's Response to COVID-19

Information For:

At this time the Office of International Admissions is open and fully operational, although UB classes will be offered online for the remainder of the Fall semester.

We are offering all customer service operations virtually. The best way to reach us is by email at Although we are not physically in the office, we are continuing to review applications, answer your questions, mail immigration documents, and keep our website up to date with the latest information. 

We are not expecting any changes to enrollment of new international students for the Spring 2021 semester. By that time we expect classes to be offered in person.

This is an evolving and ever changing situation. Updates will be posted here as new information is received.

Below are some frequently asked questions and answers regarding the impact of COVID-19 here at UB.

Prospective Students

Can I still apply to UB?


UB is still actively accepting and reviewing applications, and enrolling students for the upcoming fall semester.

I have questions about submitting my UB application. Where can I find more information?

Everything you need to know about applying to UB can be found right here on our website

Admission to the university is based on your academic record and English proficiency. Details can be found on the Admissions Criteria page. 

Applying is easy and can be done completely online. Find application details on the How to Apply page.

More Questions? Contact Us!

If you have searched our website and still have questions about submitting an application please contact us using the form on our website.

Will UB representatives be attending events in my area?

International recruitment events may be impacted

UB and its representatives are monitoring the status of COVID-19 in areas where we plan to travel and following CDC and WHO guidelines. Events may be cancelled with little notice as the situation evolves.

Can I visit/tour the UB Campus?

At this time, all admission related on-campus events have been cancelled

You can find the most up to date information about campus visit events on the Visit UB page.


Is UB still reviewing applications for Fall 2020?


UB is still actively accepting and reviewing applications, and enrolling students for the upcoming fall semester. You should continue to submit all requirements so that an admissions decision can be made. 

I have questions about the status of my application. Where can I find more information?

You can check the status of your application at anytime using the Applicant Status Portal

Find everything you need to know on your Applicant Status Portal.

  • Verify what we have received and what you still need to submit
  • Upload required documents
  • Find out your admission decision
  • Check your scholarship eligibility
  • Check the status of your I-20
  • Verify your mailing address
More Questions? Contact Us!

If you have checked your status online and still have questions please contact us using the form on our website.

My current school is closed and I can't request an official transcript. How can I submit my grades for review?

UB accepts unofficial copies for initial review

We do not need to receive official transcripts, marksheets, or score reports in order to make an admissions decision. You can submit a picture of an unofficial transcript you may have received from your school or upload a screenshot from your online student portal.

Make sure any academic documents you submit include your full name, the course/exam names and results, as well as the date or term completed. 

No academic documents available

If you don't have access to any version of your academic documents due to the impacts of COVID-19, please email us at

Include your full name and UB Person Number and explain your situation. Our admissions team will carefully review your application and try to help you find a solution.

TOEFL and IELTS testing centers in my area are closed. How can I prove my English proficiency?

TOEFL is now offering the iBT Special Home Edition

The TOEFL iBT Special Home Edition can be completed online at home in areas where test centers have been closed. Visit the TOEFL website and enter your address. If the at home test is available in your area you will be able to register for it. 

Make sure to have your official test results sent to SUNY University at Buffalo using school code 2925.

UB is now accepting the DUOlingo English Test (DET)

To help you complete your application, UB is now accepting the Duolingo English Test (DET), a convenient and affordable English proficiency test that can be taken online, on demand, anywhere in the world.

The test requires an internet connection and a computer with a front-facing camera and microphone. The registration fee is $49, and you can get started by visiting

When you receive your results, select University at Buffalo, the State University at New York from the dropdown menu to share your score with us. You will receive an email notification to confirm once your test has been scored and shared. 

You will also need to login to your Applicant Status Portal to upload a copy of your score report to alert us that your application is ready for review. Use the label "English Language Proficiency Score (TOEFL/IELTS)" in the dropdown menu.

SAT and ACT testing sites are closed in my area. Will I still be considered for admission and a scholarship?

All SAT/ACT requirements are WAIVED

Because many testing centers are closed due to COVID-19, submission of SAT/ACT scores is optional for all applicants.

Applicants without these test scores will have the same chance at admission and scholarship consideration as those with them.

Accepted Students

Should I pay my tuition deposit?


The University is anticipating regular enrollment for the Fall 2020 semester. We recommend that you pay your tuition deposit to secure your seat in the incoming class.

The tuition deposit deadline has been extended to June 1st

If you received a scholarship offer you are still required to deposit by May 1 in order to keep your award.

Will I be able to apply for a U.S. Visa?

All visa issuance questions should be directed to your local U.S. Consulate office

Visa appointment and issuance are regulated by the U.S. government. Information about visa appointment wait times and news and alerts can be found at the U.S. Department of State website. You can also contact your local U.S. consulate office for specific information about the impact of COVID-19 on visa issuance in your area.

My high school is closed and I don't know if I will earn my diploma. What should I do?

Follow instructions from your current school

Continue to participate in your classes in whatever form they are being offered to you. 

As the situation becomes clearer, we will contact all accepted students regarding academic documentation requirements.

What if my school is closed and I can't get my final transcript or proof of degree?

Bring any transcript and degree documents you have available to you to campus

We understand that there may be disruptions in services at other institutions related to COVID-19.  We will evaluate each situation and be as flexible and accommodating as possible.

Will arrival and enrollment for the Fall 2020 semester be impacted?

UB will be in contact with accepted students regularly

We know you have questions and concerns about taking the next steps to ensure your enrollment at UB.  We will be communicating by email with updates about visas, travel, orientation and other arrival issues throughout the coming months as we get a clearer sense of how the situation is progressing. 

The University is anticipating regular enrollment for Fall 2020.

These are extraordinary and unforeseen circumstances, and we know a lot can change between now and August.

UB’s overall goal is to deliver the best educational and research programs possible while protecting the health and safety of the university community. We will return to normal operations as soon as it is possible.

If we anticipate that disruptions to Fall semester enrollment will occur, we will be in contact with you regarding your enrollment options. 

Currently Enrolled Students

What should I do if I need immigration advice/an I-20 signature/OPT processing?

Contact the Office of International Student Services (ISS)

Visit: for information about contacting the Office of International Student Services and instructions about virtual advising.

I need to submit my documents to your office to finalize my admission. What should I do?

If you are on campus, you can drop-off documents to 115 Capen

  • If you are on campus, make photocopies of all of your required documents
  • Write your name and UB Person Number on each page you are submitting
  • It is prefered that you put all documents into a single envelope
  • Bring the documents to the Office of Internatioanl Admissions, 115 Capen, First Floor 
  • Slide the envelope under the door
  • Allow 7-10 days for review

If you are not on campus, please email for instructions

Contact Us

If you have any additional questions that aren't answered here please contact the Office of International Admissions by email at