Tips for dealing with workplace bullying

Workplace bullying has intensified and escalated over the past decade, with the current figures staggering. If you add a bullying boss or unfair leadership to the mix, employee job functioning, attendance and retention will be compromised. Bullying disrupts every element of care—patient quality and safety, performance management, workforce attrition and mental health.

In this presentation, Ellen Fink-Samnick, MSW ‘83, BA ‘82, principal of EFS Supervision Strategies, explores the dynamics of bullying as they manifest across the industry.

In this webinar, you'll learn:

• The scope and incidence of how bullying impacts patients plus the workforce
• The impact of power, leadership styles, and gender
• Tools to assess those at highest risk for being bullying bosses
• Models and strategies to proactively address these situations
• Ways to estimate the fiscal costs of bullying for organizations

About Ellen Fink-Samnick
Ellen Fink-Samnick is principal of EFS Supervision Strategies. She empowers health care's transdisciplinary workforce thru professional speaking, mentoring and consultation. An industry thought leader for over 30 years, Ellen is known and respected as “the ethical compass of professional case management.”

A proud graduate of UB, Ellen is a popular presenter with hundreds of offerings to her credit and the author of over 100 publications. Ellen has received awards and global recognition for her innovative practice, most recently the 2017 Distinguished Master Social Work Alumni from the UB School of Social Work and 2016 National Award of Service Excellence for the Case Management Society of America.

Ellen currently serves as a director on the 2017-2018 CMSA national board. She has been a commissioner for CCMC, member of their executive committee and chair of their ethics and professional conduct committee. She sits on the editorial advisory board for the professional case management journal and is moderator of Ellen’s Ethical Lens on LinkedIn. She is a vibrant professional voice.

**If you are not able to attend live, please register to receive the recording via e-mail.