Conflict Management Certification

School of Management

Program Description

Gain actionable strategies to resolve workplace conflict and lead effectively with the Conflict Management Certification micro-credential. This micro-credential shows you how culture, identity and generation influence tension and equips you with proven frameworks and tools. You will learn to apply emotional intelligence, bridge communication gaps and design a conflict resolution plan tailored to your organization so you can turn challenges into growth and foster collaboration in today's diverse, hybrid workplace.

For More Information and to Register
Program Contact

Dorothy Siaw-Asamoah
241 Jacobs Management Center
Buffalo, NY 14260
Email: mgt-clgi@buffalo.edu
Phone: 716-645-2235

Level

  • Continuing Education/Professional Development

Who is Eligible

  • Both UB and Non-UB students

Credit or Non-Credit

  • Non-Credit

Instruction Method

  • Online (100 percent of the degree requirements can be fulfilled online)

Average Time to Completion

  • Less Than One Semester

Skills Obtained*

  • Career and Self-Development
  • Communication
  • Critical Thinking
  • Equity and Inclusion
  • Leadership
  • Professionalism
  • Teamwork

*Categories based on the National Association of Colleges and Employers (NACE) key competencies.