Our Transformation Initiatives

Human Resources Strategic Transformation

As part of the UB 2020 strategic planning process, the Human Resources Transformation Team implemented dramatic changes in the way human resources are delivered to the UB community.

Key Objectives

  • develop detailed implementation plans sufficient for the executive committee and the president to make informed decisions about executing the recommendations of the HR Strategic Transformation Team
  • a detailed analysis of the costs, resources and timelines necessary to implement the various recommendations
  • a list of sequenced and prioritized actions necessary to implement each of the recommendations
  • an illustration of the redesign of existing HR processes with a detailed outline of new or revised HR organizational structures complete with staffing levels and reporting relationships, and an analysis (including costs and ROI) and recommendation for integrating any new or enhanced technologies

What We’ve Achieved

  • the reorganization of campus-wide HR services from 61 points across the campus  into three divisional units covering business services, student affairs and the academic enterprise
  • the creation of a new Organizational Development and Training (OD&T) unit to oversee training and development on the campuses
  •  the automation of key HR processes
    • the PeopleAdmin system has automated key elements of the recruiting process, including job descriptions, job advertisements, application acceptance and review, candidate response and tracking, and Equal Employment Opportunity reporting and compliance
    • Automating Personnel Transaction Forms (PTFs)—initial appointment forms, forms for going on and off leave, termination forms and the like—has streamlined and simplified the process, improve timeliness and reduce the error rate

Contact person for more information:

Susan Krzystofiak
Assistant Vice President, Human Resources
(716) 645-2642


Committee Membership

  • Jennifer Bowen
  • Barbara Burke
  • Joanne Fletcher
  • Carol Kobrin
  • Chris Salem
  • Susan Steck
  • Charles Stinger