Service Description:

Secure File Service

Secure File Service is a service providing whole disk encryption on Windows desktops and laptops, and CIFS file share encryption on designated file servers. This service addresses the requirements for securely storing Regulated Private Data and/or Personally Identifiable Information.

Intended Audience: Faculty and staff who requested access via their IT Support Staff

Special requirements: Requires Symantec Drive Encryption or Symantec File Share Encryption software available only to IT Staff for workstation and server installation.

Availability: 24 hours daily

Support: 8:30 a.m. - 5:00 p.m. ET, Monday - Friday (excluding University holidays and announced University closure) for provisioning and other service requests; 24x7 for server side incidents and outages

Maintenance Schedule: 4:30 a.m. - 6:30 a.m. ET Thursdays

Information about: Secure File Service webpage

Request Form: Enterprise Infrastructure Services form

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