University at Buffalo - The State University of New York
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Service Description:


Application for problem tracking, service requests, information storage and retrieval, using BMC Remedy IT Service Management Suite and used to manage IT services.

Intended audience

CIT staff, node staff


Hours of availability

24 hours daily

Hours of support

24 hours daily



UBIT Help Center

Contact the UBIT Help Center

Have a UBITName? You may also use the UBIT Help Center Online (login required).

(xxx) xxx-xxxx
Use your email, if known