Known Issues - Updated 10/12/2021

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Update your browsers to avoid issues with the content editor and other application components

Users with older versions of Chrome, Firefox, Safari and Edge may have issues with the content editor, such as blank entries or messages stating that you must enter text even though you have already done so.

Keeping your browsers up-to-date is essential not only for UB Learns but for other web-based applications. Links to browser update information are below.

Content editor (toolbar used for editing text boxes)

If you are experiencing inconsistent behavior with the content editor, make sure that the language setting for your profile is System Default (English - UB Learns).

Learn about setting your profile language

Open Issues

Oct. 12, 2021
Error message when submitting a group assignment

When a student submits a group assignment, an error message stating “Failed to submit Assignment. Please try again.” may appear. However, the submission has been successful. A student can verify that the document has been submitted by clicking Cancel and then opening the group assignment again.

Blackboard is aware of the issue and working on a solution.

Resolved Issues 2021

RESOLVED: Feb. 8, 2021
There was an issue with Respondus LockDown Browser for Windows and assessments using essay and short answer questions

Windows users need to use Respondus LockDown Browser version 2.0.7.00 or later.

LockDown Browser prompts users to upgrade upon launching the application.

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