Users with older versions of Chrome, Firefox, Safari and Edge may have issues with the content editor, such as blank entries or messages stating that you must enter text even though you have already done so.
Keeping your browsers up-to-date is essential not only for UB Learns but for other web-based applications. Links to browser update information are below.
If you are experiencing inconsistent behavior with the content editor, make sure that the language setting for your profile is System Default (English - UB Learns).
RESOLVED - Feb. 8, 2021
Issue with Respondus LockDown Browser for Windows and assessments using essay and short answer questions
Windows users need to update Respondus LockDown Browser to the latest version (2.0.7.00)
When using an older version of Respondus LockDown Browser for Windows, a student may see an error message about unanswered questions when submitting an assessment that includes essay or short answer questions. However, the student's responses are saved as part of the student's assessment attempt.
The latest version of LockDown Browser for Windows (2.0.7.00) fixes this issue. Students can apply the update from within LockDown Browser for Windows (click the “i" icon in the toolbar and then select Check for newer version) or download and run the full installation program.
Sept. 30, 2020
Intermittent Issue with Panopto Quiz Grade Not Passing Back to UB Learns.
There is an intermittent issue that can cause Panopto quiz grades to not pass back to UB Learns for some students. The vendor is working to mitigate this issue, and has offered two workarounds:
RESOLVED - Nov. 30
For instructors only: Inconsistent behavior when adding assessment feedback while using the Grade Questions tool.
RESOLVED - Nov. 21
iOS apps for UB Learns (Instructor v3.7 and Blackboard v5.9) do not show main navigation menu.
RESOLVED Nov. 6
Inconsistent behavior was reported regarding the content editor (toolbar used for editing text boxes) in UB Learns.
RESOLVED Oct. 15
Blackboard receiving some reports of connectivity issues (UB Learns is hosted on Blackboard's servers).
RESOLVED Oct. 14
Processing time delays with SafeAssign due to the high load of incoming papers.
RESOLVED Oct. 9
Ally experiencing some processing delays.
RESOLVED Oct. 1
UB Learns course list improperly displayed in Firefox 81.0.
RESOLVED Sept. 28
Respondus Monitor in UB Learns not available for students.
RESOLVED Sept. 24
UB Learns assessment passwords not working consistently.