If you forgot your UBITName password, you can reset it yourself if you previously created a set of answers to questions or the CIT Help Desk can reset it for you.

For help with these issues contact:

CIT Help Desk
214 Lockwood
Lockwood 2nd Floor Cybrary
University at Buffalo
Buffalo, NY 14260
(716) 645-3542
cit-helpdesk@buffalo.edu

Blackboard on UBlearns will only send email to your UB email account. You must forward your email if you want to receive your UB email through another email service.

Visit Email at UB for answers to common questions about email at UB, such as:

• How do I know which email service I have - UBmail or UBmail powered by Google?
• Instructions for forwarding all future email from UBmail powered by Google
• Instructions for forwarding all future email from UBmail

You can send email to course participants while using UBlearns. You will not receive email within UBlearns; you must use an email program to read email sent from UBlearns.

Set up UB email

Configure your email client using the instructions on the Email at UB page. All email delivered through UBlearns will be sent to your UB email account. The same configuration information is used for both UBMail and UBMail powered by Google accounts.

Optional forwarding of email

If you prefer to receive email at an alternate email address, you must forward your email:

• UBMail powered by Google (most students)
• UBMail (students in the Schools of Medicine and Biomedical Science, Dental Medicine, and Pharmacy and Pharmeceutical Sciences)