Verify Your VoIP Phone Location is an automated process UB uses
to verify VoIP phone network location information so that 911
emergency responders know where you are in an emergency.
Verification provides an additional step to assure the accuracy of
our records for 911 emergency responders.
Your phone will prompt you, on its LCD screen, to verify your
VoIP phone location.
- Select Yes if the location is correct. A thank you
message will complete your verification.
- Select No if the location is NOT correct. The location
will be verified and updated.
The verification prompt will display on your phone for 30
seconds every 20 minutes until you verify your location. You will
be asked to verify your location every 180 days.
Prompt: Is the location below correct? Choose 1. Yes or 2.
If you choose 1, the location is correct. You will be thanked
for verifying your location.
Your information will be updated if you answered that the
location was incorrect.