View and Order Supported Phone Equipment

Find phones and phone equipment for your UB office or organization.


  1. Choose a phone or accessory by reviewing the options at the bottom of this page.
  2. Go to the Request New Phone Services form (UBITName login required).
  3. Enter the requested information. If your phone is not listed, enter it into the Additional Information field.
  4. Identify whether the phone is new or an upgrade in the Additional Information field.
  5. Click Submit.

UBIT staff will contact you. If you are upgrading a phone, UBIT staff will arrange to pick up your existing phone.

Available Phones and Accessories

Telephone equipment must be ordered from Network and Communication Services. Equipment purchased from another source cannot be used at the university. Telephone accessories, such as headsets, amplifiers, or handset lifters, are presently unavailable from UBIT and must be procured through departmental purchasing staff.  

Other Headsets and Accessories for Jabber

A number of vendors have tested and certified their equipment to function properly with Cisco Jabber. These accessories include headsets, handsets, speakerphones, and webcams. 

Other devices from other manufacturers may be compatible, as general PC accessories often are, however, specific functionality has not been tested. Function buttons or other features may not interact with Cisco Jabber.

A list of these devices is published by Cisco Systems.

CIT does not endorse, recommend, nor require the usage of any particular accessories. Customers may choose to purchase tested equipment from CIT, as available, via the list above.

Support is available only on tested equipment. 

Other equipment may be compatible with your application or equipment - consult with your retailer or manufacturer to determine compatibility.

The CS500 series of DECT Wireless Headsets has a brief 1 - 2 second power-on delay when activated by pressing the Call Control button or lifting the headset from the base.

Some people experience this as a delay before hearing the other party in the call, but the accessory is working as designed. 

If you keep the accessory active by playing music over it, or if you are frequently on a call, this may not be a problem, however, you may experience a shorter battery life.


Headsets are considered one-time special purchase consumable items, and are not returnable nor are they covered for any warranty or repair by CIT unless they are defective. 

Common Questions

How can I clean my phone equipment?

When cleaning your phone, use a slightly dampened soft cloth. Do not use any liquids or powders directly on the phone.

Still need help?

Contact the UBIT Help Center.