UBIT SECURITY ALERT, 7/10/20: UB Login Phish - Do not open attachment from 'IT Support Team [Ticket ID: 704474]'View and Order Supported Phone Equipment
Find phones and phone equipment for your UB office or organization.
Instructions
- Choose a phone or accessory by reviewing the options at the bottom of this page.
- Go to the Request New Phone Services form (UBITName login required).
- Enter the requested information. If your phone or accessory is not listed, enter it into the Additional Information field.
- Identify whether the phone or accessory is new or an upgrade in the Additional Information field.
- Click Submit.
UBIT staff will contact you. If you are upgrading a phone, UBIT staff will arrange to pick up your existing phone.
Available Phones and Accessories
Telephone equipment must be ordered from Network and Communication Services. Equipment purchased from another source cannot be used at the university. Telephone accessories, such as headsets, amplifiers, or handset lifters, may be procured through departmental purchasing staff.
Jabber - Standard User, 1 Line
No charge for software
- Internet-connected computer and/or mobile device required
- Compatible headset and cable required (check with your IT staff about purchasing)
- Learn more about Jabber
Business - Standard User, 5 Lines
Cisco 8841: $345.05
- 5 line set
- 4 interactive Soft Keys
- Two-way speaker phone
- Headset compatible
- Provides on-set call logs
- 5" 800 x 480 pixel color screen with backlight
- Message waiting lamp
- Network Speed Capacity - 1GB
Advanced Business - Administrative Assistant, 6+ Lines
Cisco 8851: $412.05
- 5 line set
- 4 interactive Soft Keys
- Two-way speaker phone
- Headset compatible
- Provides on-set call logs
- 24-bit 5" color screen with backlight
- Message waiting lamp
- Network Speed Capacity - 1GB
- Supports Bluetooth 3.0 devices
- 1 USB port
- Up to two expansion modules of 28 additional keys for each
Optional Accessory for 6+ Lines - CISCO 8800 Expansion Module: $328.30
- For use with Advanced Business model phone only
- Attaches to the side of the phone
- Color display with backlight
- 14 vertically aligned buttons per page, 2 pages total for 28 additional keys
- Supports up to two expansion modules for 56 lines. Requires the purchase of an external power CUBE for $51 if using two expansion modules.
Spaces - Lobby or Laboratory
Cisco 8811: $298.15
- 5 line set
- 4 interactive Soft Keys
- Two-way speaker phone
- Headset compatible
- Provides on-set call logs
- 5" 800 x 480 pixel grayscale screen with backlight
- Message waiting lamp
- Network Speed Capacity - 1GB
Conference Room - Small to Mid-size (Wireless)
Cisco 8851 and Jabra 510: $506.53
- 5 line set
- 4 interactive Soft Keys
- Two-way speaker phone
- Headset compatible
- Provides on-set call logs
- 24-bit 5" color screen with backlight
- Message waiting lamp
- Network Speed Capacity - 1GB
- Supports Bluetooth 3.0 devices
- 1 USB port
- Up to two 18-button expansion modules
Jabra Speak 510 Accessory (Included with 8851 phone)
- Bluetooth Class 1 device
- Pairs with Cisco 8851 phone
- Audio range up to 60 feet
- Best suited for small to medium size conference rooms
- Charges via USB, up to 15 hours of talk time on full charge
- Omni-directional microphone provides wideband audio
- Verified good audio quality from all areas of a 20’x20’ conference room
- Functions as a headset on the phone, that is, audio will come only from the Jabra device
Conference Room - Small to Mid-size (Wired)
Cisco 8811: $298.15
- 5 line set
- 4 interactive Soft Keys
- Two-way speaker phone
- Headset compatible
- Provides on-set call logs
- 5" 800 x 480 pixel grayscale screen with backlight
- Message waiting lamp
- Network Speed Capacity - 1GB
Conference Room - Large
Cisco 8832 VoIP Conference Station: $1,145.35
- 3.9-inch 480x128-pixel color LCD
- Textile cover for soft touch and durability
- Large mute button in the middle of the device for easy access from all angles
- LED indicator above the mute button showing the call status
- Raised edge for easier handling and repositioning on tabletop
- Crisp, precise button tactility
- Single USB-C port on the device to minimize the number of cables on the table (an Ethernet injector is required for any non-Wi-Fi deployment)
- 360-degree room coverage; base unit alone covers up to a 10-foot microphone pickup range
- Single line with a user experience of multiple calls per line
- + Dialing
- Adjustable ring tones and volume levels
- Barge
- Call forward
- Call history lists
- Call timer
- Call waiting
- Caller ID
- Corporate directory
- Conference
- Hold
- Music on Hold (MoH)
- Mute
- Predialing before sending
- Redial
- Shared line
- Speed dial (Favorites)
- Time and date display
- Transfer
- Voicemail (messages)
Cisco 8832 Mic Kit: $301.50 (optional)
Enhances the room coverage of the 8832 conference station
Speakerphones
Jabra Speak 410 Accessory: $80.00
- USB UC Speakerphone
- Provides speakerphone capabilities to Cisco Jabber and other PC based Cisco applications
- Has call control buttons to answer and hang up
- Has buttons to adjust volume, ringer volume, and mute
Jabra Speak 510 Accessory: $94.48
- USB and Bluetooth UC Speakerphone
- Provides speakerphone capabilities to Cisco Jabber, and other PC based Cisco applications
- Also works with the Cisco IP Phone 8851 and Cisco IP Phone 8861 via Bluetooth
- Has call control, volume, and mute buttons as like the Jabra 410
Note: The sound and microphone quality are on par with the Cisco IP Phone 8800 series phones, and only the Bluetooth speaker or the built-in speaker can be used at any given time.
Headsets and Related Cables
CIT has limited quantities of headsets and assemblies available for purchase as described. Headsets and cable assemblies may be purchased through the manufacturer or third party vendors when unavailable from CIT.
Telephone Headset Cable: $35.00
- 10 foot cable
- For connecting H series headset to a VOIP phone
- Only works with Plantronics quick disconnect
- Required for use with HW510, HW520 or H530 headsets
- Manufacturer part # 26716-01
Plantronics HW510 Headset: $57.95
Manufacturer part # 64336-31
- Basic, over the head wired monaural headset
- For use with VoIP phones requires telephone headset cable (not included)
- For use with Jabber softphone requires DA-70/80 adapter for PC (not included)
Plantronics HW520 Headset: $73.00
Manufacturer part # 64339-31
- Basic, over the head wired binaural headset
- For use with VoIP phones requires telephone headset cable (not included)
- For use with Jabber softphone requires DA-70/80 adapter for PC (not included)
Plantronics H530 Headset: $62.24
Manufacturer part # 26089-11
- Basic, over the ear wired headset
- For use with VoIP phones requires telephone headset cable (not included)
- For use with Jabber softphone requires DA-70/80 adapter for PC (not included)
Plantronics DA-70 USB Adapter: $30.46
- Basic USB sound device for Jabber connection to computer
- For 4-pin Plantronics quick disconnect headsets
Plantronics DA-80 USB Adapter: $65.60
- USB sound device with inline mute and volume controls for Jabber connection to computer
- For 4-pin Plantronics quick disconnect headsets
- Requires Plantronics Hub software for controls
CIT Supported and Tested (not in stock)
The following headsets and cables may be purchased through the manufacturer or third party vendors.
Cisco wired monaural headset, over the head, with 2 USB adapter options
CP-HS-W-521-USB= Cisco Headset 521 (Wired Single with 3.5mm connector and USB-A Adapter)
CP-HS-W-521-USBC Cisco Headset 521 (Wired Single with 3.5mm connector and USB-C Adapter)
Cisco wired binaural headset, over the head, with 2 USB adapter options
CP-HS-W-522-USB= Cisco Headset 522 (Wired Dual with 3.5mm connector and USB-A Adapter)
CP-HS-W-522-USBC Cisco Headset 522 (Wired Dual with 3.5mm connector and USB-C Adapter)
Plantronics CS-510 Over the Head Monaural Wireless Headset
- DECT Wireless Headset
- Requires cable to connect to PC or Phone
- Up to 13 hours of talk time
- Headset Part: 86919-01
- Spare Headband: 72742-02
- Ear Foam: 71781-01
- Ear Leatherette: 71782-01
Plantronics CS-520 Over the Head Binaural Wireless Headset
- DECT Wireless Headset
- Requires cable to connect to PC or Phone
- Up to 13 hours of talk time
- Headset Part: 86920-01
- Spare Headband: 72742-02
- Ear Foam: 71781-01
- Ear Leatherette: 71782-01
Plantronics CS-540 Convertible Wireless Headset
- DECT Wireless Headset
- Requires cable to connect to PC or Phone
- Convertible, over-the-ear or over-the-head
- Up to 7 hours of talk time
- Headband: 84606-01
- Earloops/Tips: 86540-01
- Battery: 86180-01
- Headset Part: 86179-01
Plantronics APC-43 Connection Cable
- Electronic Hookswitch Cable
- Connects CS500 series headsets to most Cisco desk phones
Plantronics APU-75 Cable
- Electronic Hookswitch Cable
- Connects CS500 series headsets to USB for UC Software
- Requires Plantronics Hub software to function
Other Headsets and Accessories for Jabber
A number of vendors have tested and certified their equipment to function properly with Cisco Jabber. These accessories include headsets, handsets, speakerphones, and webcams.
Other devices from other manufacturers may be compatible, as general PC accessories often are, however, specific functionality has not been tested. Function buttons or other features may not interact with Cisco Jabber.
A list of these devices is published by Cisco Systems.
CIT does not endorse, recommend, nor require the usage of any particular accessories. Customers may choose to purchase tested equipment from CIT, as available, via the list above.
Support is available only on tested equipment.
Other equipment may be compatible with your application or equipment - consult with your retailer or manufacturer to determine compatibility.
The CS500 series of DECT Wireless Headsets has a brief 1 - 2 second power-on delay when activated by pressing the Call Control button or lifting the headset from the base.
Some people experience this as a delay before hearing the other party in the call, but the accessory is working as designed.
If you keep the accessory active by playing music over it, or if you are frequently on a call, this may not be a problem, however, you may experience a shorter battery life.
Replacement
Headsets are considered one-time special purchase consumable items, and are not returnable nor are they covered for any warranty or repair by CIT unless they are defective.
Common Questions
How can I clean my phone equipment?
When cleaning your phone, use a slightly dampened soft cloth. Do not use any liquids or powders directly on the phone.
Still need help?
Contact the UBIT Help Center.