Find phones and phone equipment for your UB office or organization.
UBIT staff will contact you. If you are upgrading a phone, UBIT staff will arrange to pick up your existing phone.
Telephone equipment must be ordered from Network and Communication Services. Equipment purchased from another source cannot be used at the university. Telephone accessories, such as headsets, amplifiers, or handset lifters, are presently unavailable from UBIT and must be procured through departmental purchasing staff.
Note: The sound and microphone quality are on par with the Cisco IP Phone 8800 series phones, and only the Bluetooth speaker or the built-in speaker can be used at any given time.
Headsets and accessories are currently not available from UBIT. Customers can use the part numbers referenced below when procuring equipment from their preferred sources.
Manufacturer part # 26716-01
Manufacturer part # 64336-31
Manufacturer part # 64339-31
Manufacturer part # 26089-11
The following headsets and cables may be purchased through the manufacturer or third party vendors.
CP-HS-W-521-USB= Cisco Headset 521 (Wired Single with 3.5mm connector and USB-A Adapter)
CP-HS-W-521-USBC Cisco Headset 521 (Wired Single with 3.5mm connector and USB-C Adapter)
CP-HS-W-522-USB= Cisco Headset 522 (Wired Dual with 3.5mm connector and USB-A Adapter)
CP-HS-W-522-USBC Cisco Headset 522 (Wired Dual with 3.5mm connector and USB-C Adapter)
A number of vendors have tested and certified their equipment to function properly with Cisco Jabber. These accessories include headsets, handsets, speakerphones, and webcams.
Other devices from other manufacturers may be compatible, as general PC accessories often are, however, specific functionality has not been tested. Function buttons or other features may not interact with Cisco Jabber.
CIT does not endorse, recommend, nor require the usage of any particular accessories. Customers may choose to purchase tested equipment from CIT, as available, via the list above.
Support is available only on tested equipment.
Other equipment may be compatible with your application or equipment - consult with your retailer or manufacturer to determine compatibility.
The CS500 series of DECT Wireless Headsets has a brief 1 - 2 second power-on delay when activated by pressing the Call Control button or lifting the headset from the base.
Some people experience this as a delay before hearing the other party in the call, but the accessory is working as designed.
If you keep the accessory active by playing music over it, or if you are frequently on a call, this may not be a problem, however, you may experience a shorter battery life.
Headsets are considered one-time special purchase consumable items, and are not returnable nor are they covered for any warranty or repair by CIT unless they are defective.
When cleaning your phone, use a slightly dampened soft cloth. Do not use any liquids or powders directly on the phone.