Step-By-Step Instructions

Creating Speed Dials Using the Self-Care Portal

Find out how to use Speed Dial or Abbeviated Dial on your UB phone.

Operating System: Windows, Macintosh, Linux

Applies to: Faculty and Staff; Student employees who have access to a campus telephone

Last Updated: January 6, 2017

Speed Dials

If you create a Speed Dial of someone already in the VoIP system, the person's name will be displayed instead of just the phone number when abbreviated number is dialed.

A ‘pause’ cannot be programmed in a Speed Dial. The only valid alphanumeric characters that can be programmed for Speed Dials are 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, * and #.

Adding Speed Dials

  1. Log into Self-Care Portal.
  2. Enter your UBITName (faculty/staff) or 7 digit telephone number as the username.
  3. Enter your password. 
  4. Select the desired line from the left-hand pane.
  5. Click the Phone Settings tab.
  6. Enter a number and a label, such as Home, for a speed dial number on your phone.
  7. Click Save.

Some phones only have abbreviated dialing options.

Dialing Speed Dials

  1. Without picking up the handset, press the abbreviated dialing number from the phone keypad for the desired number.
  2. Press Speed Dial if present or the AbbrDial soft key and follow the steps below.
  • The soft key labels will change and press the last one labelled More or .. (two dots).
  • The labels will change again. Press Speed Dial and the phone will dial your programmed number.

Transferring calls to an abbreviated or speed dial is not a supported UB feature.

Contact the UBIT Help Center

Have a UBITName? You may also use the UBIT Help Center Online (login required).

(xxx) xxx-xxxx
Use your email ONLY if you have access to it