Logging Into and Using the Self-Care Portal

The Self-Care Portal is a web-based interface used to set and access additional phone features.

Operating System: Windows, Macintosh, Linux

Applies to: Faculty and Staff; Student employees who have access to a campus telephone

Last Updated: May 18, 2020

Features of the Self-Care Portal

Logging In To Self-Care Portal

Note: If you are off campus, connect to UBVPN before accessing the self-care portal.

  1. Go to Self-Care Portal.
  2. Enter:
    • Your UBITName (faculty and staff) or 
    • Self-Care Portal user ID (graduate students and exception accounts)
  3. Enter:
    • Your UBITName Password (faculty and staff) or 
    • Self-care portal password (graduate students and exception accounts)
  4. Click Login.

Common Questions

I am having problems with the Self-Care Portal. What can I do?

Make sure you have the latest version of your Web browser. If that doesn’t help, please contact the UBIT Help Center using the form below.

Can I use the Self-Care Portal to change my name to a preferred name?

IT staff can set up ITORG exception accounts for Student Assistants (SAs) and Graduate Assistants (GAs) using a preferred name. Faculty, staff, volunteers and retirees are unable to have the display name altered to reflect a preferred name.

Still need help?

Contact the UBIT Help Center.