When you need to take care of something or answer another call, you can put your call on hold. When you want to switch phones, you can park a call and retrieve it at a different phone.
Operating System: Windows, Macintosh, Linux
Applies to: Faculty and Staff; Student employees who have access to a campus telephone
Last Updated: November 15, 2016
To answer an incoming call while on another call, press the Answer soft key, which automatically places the first caller on hold.
Use the up and down arrow (Navigation)buttons to return to the first caller, then press the Resume soft key.
A call will remain parked for 120 seconds. If not retrieved, the call will ring back to the phone it originated from.
Press the idivert soft key to divert calls directly to voicemail.