Automatically Forward All Incoming Calls Using Self-Care Portal

Automatically forward all incoming calls from your UB phone by setting a forward in the Self-Care Portal.

Operating System: Windows, Macintosh, Linux

Applies to: Faculty and Staff; Student employees who have access to a campus telephone

Last Updated: May 1, 2018


  1. Log into Self-Care Portal.
  2. Select the desired line from the left-hand pane.
  3. Under Phones  > Call Forwarding, click the check box to forward all calls to.
  4. Choose either Voicemail or Add a New Number and fill in the desired forwarding destination. 
  5. Click Save.

To cancel call forwarding, repeat the steps above but deselect the forwarding option.

Still need help?

Contact the UBIT Help Center.