Step-By-Step Instructions

Set Up Your Computer to Receive Calls with Jabber

Operating System: Windows, Macintosh

Applies to: UB faculty and staff

Last Updated: February 19, 2018

Connecting Your Headset

Jabber is a softphone application, chat client and conference tool. You cannot switch between a desktop phone and Jabber.

Plug your telephone headset into your your computer’s USB connection using the appropriate cable.

Choosing Your Audio Device

Select audio device from drop down for both speaker and ringer.
  1. From the Jabber hub, select:
    • Windows: The Gear and choose Options, then click Audio
    • Mac: Select Jabber > Preferences and click Audio/Video
  2. Select the audio device for the ringer. This is either your headset or speakerphone
  3. Select the audio device for the speaker. This is either your headset or speakerphone
  4. Click OK

Setting Status

Select a status - Do not disturb, away, available or your own custom status.
  1. Log into the Jabber hub.
  2. Select your status: Available, Away, Do not disturb, or set a custom status, assign it a name and click OK.

See also

Still need help?

Contact the UBIT Help Center.