Operating System: Windows, Macintosh
Applies to: UB faculty and staff
Last Updated: February 19, 2018
Make sure your UB Online Directory entry is up-to-date
Jabber uses data found in the UB Online Directory. If your entry is not up-to-date, a person making a call may not reach you.
There are multiple ways to make a call in Jabber.
Important: Caller Location Not Traceable by Emergency Responders
When calling 911 using Jabber, caller location is not identifiable by emergency services personnel.
You must be logged into the Jabber application to receive a call.
When you receive an incoming call, the Jabber toast pop-up opens on your computer screen.
My UB email is no longer working, and Jabber no longer works for me. What happened?
If your appointment with Human Resources lapses, you will lose access to many resources, including email and the Jabber softphone.