Setting Up Your Voicemail
Discover how to set up voicemail on you UB phone.
Setting Up Voicemail
- Press Messages.
- Enter the initial voicemail PIN 828648986 followed by #. Your voicemail PIN cannot be your telephone number; the same digits, such as 44444 or a sequence of digits, such as 12345.
- From Set Up Options, record your name, greeting and change your voicemail PIN.
Changing a Phone You Inherit
If you inherit your phone from a previous employee, you may need to submit a request to change the information associated with it.
Changing the Name Associated with Your Phone
To change the name associated with the phone, using the form above:
- For Request Type, select Existing Number.
- Enter the telephone number in the submenu field that appears.
- For Building and Room Number, select the building and room number where the phone is located.
- For Phone Display Name Change, select Yes.
- Enter the former name and new name in the submenu fields that appear.
- Save and Submit the request.
Available Voicemail Greetings
There are 5 available greetings with your phone:
- Standard (for use during business hours)
- Closed (for use after hours)
- Alternative (for use when on vacation or away)
- Busy (for use when busy or on the phone)
- Internal (for use when the caller is internal)
To access the Greeting Options, press the Messages buttons on your phone, enter your PIN, followed by #, then press 4 to access Setup Options. Press option 1 to access Greeting Options. Follow the system prompts to select, record, turn on greetings, and edit other greetings.
