Reaching Others University at Buffalo - The State University of New York
Skip to Content

Moving to Other Email Services from UB Gmail

Learn about the process of leaving UBmail Powered by Google and moving to UBmail (Central Email) or UBmail Powered by Exchange.

Eligibility for UBmail Powered by Google

Your eligibility for UBmail Powered by Google (UB Gmail) depends on your affiliation and your academic program.

You are eligible if:

You are ineligible if:

  • “Faculty / Staff” is your primary affiliation with UB  
    Even faculty and staff who are alumni are not eligible for UBmail Powered by Google
  • You are a student in the school of:
    • Pharmacy and Pharmaceutical Sciences
    • Dental Medicine
    • Medicine and Biomedical Sciences
  • “Fellowship” is your affiliation with UB

Leaving UBmail Powered by Google

Take these steps to ensure that your email experience is not interrupted as you migrate to another UB email system:

1. Mark your calendar

Be aware that your Google Apps account expires 30 days from the date of your notice.

2. Manage new incoming email

All new incoming email is sent to your new UB email system. Learn how to get started with UBmail (Central Email) or UBmail Powered by Exchange.

3. Move your Google Apps email messages to your new UB email system.

During the 30 days before your Google account expires, there are 2 methods of moving your email messages to another UB email system. Note that after your account is switched, you can only log into UB Gmail through, and only for the 30 days you were provided to make the switch.

4. Export your UB Gmail contacts

During the 30 days before your Google account expires, export your UB Gmail contacts.

5. Export or save your Google docs

Things That Do Not Change

Your live mailbox is always available by logging  into


After you recieve notification to switch mail, all new mail will be delivered to your new live mailbox. IMAP and POP email clients will also always direct you to your live mailbox.


If you move from UBmail powered by Google to either UBmail (Central Email) or UBmail powered by Exchange, some things do not change:

  • Your email address
  • Your UBIT password
  • Your personal Gmail account (not UB Gmail account)

Did This Page Answer Your Question?

Email, UBITName or phone number
Enter both words below, separated by a space. If either word appears unclear, click 'Get a new challenge' to receive two new words.