Set Up Your Phone or Tablet with UBmail Powered by Google

Operating System: iOS, Android

Last Reviewed: March 12, 2020

Instructions for Gmail App

iOS (iPhone, iPad)

  1. Ensure your phone has a passcode enabled.
  2. If you don't have the Gmail App already, download it for free from the App Store.
  3. Tap Gmail App.
  4. Enter your full email address (your UBITName@buffalo.edu).
  5. Leave the Password field blank.
  6. Click Sign-in.
  7. You will be redirected to UB's UBITName Login page. Enter your UBITName and password in their respective fields.

Android 4+ (smartphones and tablets from Ice Cream Sandwich to most current version of Android)

Instructions may vary by device.

  1. Ensure your phone has a passcode enabled.
  2. If you don't have the Gmail App, download it for free from Google Play.
  3. Add your account.
    • Android 4.0 – 4.4.4: Tap Settings > Add account > Google and touch Next.
    • Android 5.0+Tap Settings > Accounts > Add account > Google.
  4. If you are using Android 4.0 – 4.4.4, touch Existing account > Menu > Browser sign-in. If you are using Android 5.0+, tap the right corner and click Browser sign-in.
  5. Enter your buffalo.edu email address and click Next.
  6. You will be redirected to UB's UBITName Login page. Enter your UBITName and password in their respective fields.
  7. Your account will be added to the Android device. The next screen displays Gmail, Calendar, Contacts, and other Google services syncing with your device. You can choose which services to sync.
  8. Wait a few moments for the device to display your email.

Instructions for Native Mail App

iOS (iPhone, iPad)

You can configure any iOS device, including iPhones and iPads, then use your phone's built-in email client to read your UBmail Powered by Google.

  1. Enable Internet Message Access Protocol (IMAP) from UBmail
  2. Tap Settings.
  3. Tap Mail, Contacts, Calendars.
  4. Tap Add Account.
  5. Select Google account.
  6. At prompt: 'Settings' wants to use 'google.com' to sign in.
  7. Tap Continue.
  8. Enter your @buffalo.edu email address for email.
  9. When prompted, sign in with your UBITName and UBIT password.
  10. Select which services to enable: Mail, Contacts, Calendars, Notes and tap Save.
  11. Click Done.

Common Questions

I tried setting up email but it says my username or password are incorrect and I know they're not?

Sometimes the password file is out of sync. Try re-setting your password and see if you are able to log into your newly configured email.

Why does my phone say the server doesn't allow relaying?

You need to fix your SMTP settings. See how >

  1. Tap Settings.
  2. Tap Mail, Contacts, Calendars.
  3. Tap UBmail, or whatever you named your connection.
  4. Tap SMTP.
  5. Tap smtp.buffalo.edu and be sure it is set as On and primary.
  6. Make sure the hostname is spelled correctly -  smtp.buffalo.edu
  7. Make sure you entered your UBITName and password correctly.
  8. Set Use SSL to On.
  9. Make sure Authentication is Password.
  10. Set the Port to 465.
  11. Click Done.
Still need help?

Contact the UBIT Help Center.