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Find Answers about UBmail Powered by Google


If you find that email messages are wrongly classified as spam, you can prevent this from happening.


Email messages may be missing from your Inbox because you have moved them to the Trash, because you have deleted them permanently or because someone has had unauthorized access to your UBmail powered by Google account.


If your email has worked in the past but you are not currently receiving email messages, there are steps you can take.


If you are switched from UB Gmail (UBmail Powered by Google) to another email system and need to access your old messages in order to forward them to your new system, you can access them during the 30-day period using the following URL.


Google Apps, including your calendar and Drive, do not load properly if you are using an out-of-date browser. Google requires you to use the current major release of a browser or one version previous. More>


Subscribing to Google groups from your UBmail Powered by Google account is not an option. Open a regular Google account through Google to subscribe to Groups. Use your regular Google account in a different browser than your UBmail Powered by Google session.


Sometimes the password file is out of sync. Try re-setting your password and see if you are able to log into your newly configured email.

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