Email Aliases for Group Email

Learn about requesting and managing special UBmail email addresses that forward to other UB email addresses. Aliases are for UB employees conducting official university business.

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What Is a UBmail Alias?

A UBmail Alias is an email forwarding address that forwards mail to other email addresses, usually to one or more UBITNames, but sometimes to another alias, a Listserv list, or an Exchange distribution list. UBmail Aliases do not have a mailbox; they only forward to other addresses.

How UBmail Aliases Are Used

  • A UBmail Alias is most often used to easily deliver email to multiple email addresses. UBmail Aliases can be subscribed to Listserv lists, and can be members of Exchange distribution lists.
  • Departments, schools and units use UBmail Aliases as customer service email contacts instead of an employee’s email address. This keeps the "public" email address from changing whenever individuals change employment responsibilities.
  • A UBmail Alias may also be used to deliver email intended for a specific role or office without associating that role with an individual's UBITName, i.e.

UBmail Alias Roles


  • Usually the person who requested the alias. There can only be one owner.
  • Responsible for the alias.
  • Changes to the alias such as adding or deleting alias members (forwarding addresses) must be requested or approved by the alias owner.
  • When an alias owner leaves the university a new owner must be assigned by the responsible department or organization.


  • Optional administrators for the UBmail Alias who can add or remove members.


  • Receive email messages sent to the UBmail Alias.
  • Owners and Managers must be added as members if they want to receive copies of the messages sent to the UBmail Alias.

Alias Request Requirements

  • Should be brief and descriptive
  • Must use only alphanumeric characters. No special characters or punctuation are allowed, except a hyphen.
  • Should begin with a 2 or 3 letter official UB departmental entity code.
  • Cannot conflict with a UBITName

See also

Still need help?

Contact the UBIT Help Center.