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Software is missing from the station I'm using.

You are probably at a special station, such as a Library Research station or a Print Release station. These stations have a limited amount of software and are designed for specific uses.

Find a Cybrary station

Report the Problem If You Are at a Cybrary Station

  • If the computing site has a print service counter, report the problem there.
  • If there is no print service counter, contact the Public Sites team: phone 716-645-2721 or email
  • You may also contact the UBIT Help Center, Lockwood 2nd Floor Cybrary, at 716-645-3542 or

Still need help?

Don't know your UBITName or password? Call 716-645-3542, visit one of our two walk-in locations, or send a message.

(xxx) xxx-xxxx
Use your email, if known