On Sunday, August 10, 2014, the UB Listserv service and Web
interface was upgraded from version 15 to 16. The upgrade contains
many exciting improvements for list owners and content providers,
and addresses some recently discovered changes in the way Internet
Service Providers identify fraudulent email addresses.
UB Listserv is a communication tool, located at listserv.buffalo.edu, that
makes it easy for official UB organizations to manage email lists.
Listserv is supported by L-Soft.
The Listserv upgrade had been on UBIT’s radar, but a
change in the policy of major Internet Service Providers (ISPs)
discovered last April increased its priority.
The change in “DMARC” policy, which is designed
to create a standard for authenticating email, had caused some ISPs
to mis-categorize email sent from a non-UB email address to a UB
Listserv as "spoofed." The upgrade corrects this problem. List
owners are encouraged to reinstate any individuals whose accounts
were disabled or set to “Review” status.
Most of the new features benefit the list owners, but
subscribers may soon begin to see more engaging content as a result
of the improved tools.
The list below is taken largely from West
- Newsletter Templates: The newsletter template system
allows users to send HTML newsletters without expert-level HTML
skills. Newsletters can be created by simply clicking on
placeholders and filling in the content. A text alternative part is
created automatically, while the draft feature allows senders to
work on newsletters over time. The interface also carries an
integrated WYSIWYG HTML editor for fine-tuning.
- Template Gallery: Listserv comes with a gallery of
pre-designed and tested HTML newsletter templates that customers
can use as-is or modify as needed. Users can also create their own
newsletter templates from scratch.
- Default Bottom Banners: Bottom banner templates are now
automatically enabled when a new list is created.
- Newsletter Testing: The newsletter testing feature
allows users to send test messages to their own addresses before
posting. This is particularly useful for HTML newsletters since
HTML standards support can vary widely across different email
- HTML Mail Templates: List owners can choose to have
confirmation and informational messages sent out in HTML. A number
of pre-designed HTML mail template styles are available. List
owners can also easily create their own HTML mail template styles
for their lists.
- UTF-8 Support: Listserv now supports UTF-8 for
subscriber names, list titles and list descriptions, facilitating
lists and sites that operate in non-English languages and rely on
charsets other than ISO-8859-1.
- Message Scheduling: The message scheduling option allows
senders to schedule the delivery of their newsletters and
announcements at a specific time and date, without having to be
present at the time of delivery.
- Improved Digest: The plain text digest now displays
encoded messages (quoted-printable or base64), both in UTF-8 and
other character sets.
- RSS Previews: The Listserv archives now display
hovering RSS previews when moving the mouse over the subject line
of a message.
- Improved Archive Search: The archive search has been
improved to use more accurate sorting for search results that span
- CSV Reports: List, subscriber and server usage reports
can now be downloaded as CSV files and exported to Excel or other
More complete information is available
from this vendor-provided PDF.
If you are unable to log in to UB Listserv after the upgrade and
you have lower case letters in your password, try changing the
lower case letters to upper case (capitalizing them). For example,
"AbcXyz" would become "ABCXYZ."
Alternatively, after the upgrade you can click the "Get a new
Listserv password" link on the UB Listserv login page at http://listserv.buffalo.edu.
The CIT Help Desk (email@example.com,
716-645-3542, Lockwood 2nd floor Cybrary) is still the place to go
with questions or problems.