Students: using a third-party email app for UBmail? You may need to update your IMAP settings

A student works alone on a laptop outside on UB's South Campus.

Published April 10, 2020

Google is planning a future settings change that will affect UB students using certain email apps to send and receive UBmail


Will I be affected?

The change involves the IMAP (Internet Message Access Protocol) server settings used to access email from various apps.

You will most likely be affected if you are a UB student sending and receiving UBmail from a desktop app like Outlook, Apple Mail or Mozilla Thunderbird, although some mobile email apps are configured using IMAP settings too.

The settings change will not affect anyone using to check their UBmail. It will also not affect anyone using a Gmail app.

What do I need to change?

The change involves updating IMAP server settings. Please see the instructions specific to your application for details.

You can find accurate instructions for setting up your UBmail on the UBIT website.

When will this change happen?

Google has not confirmed a date for this change, although it is expected to take place in 2021. UBIT will notify students when a date for this change has been confirmed.

If you are using IMAP to send and receive your student UBmail, you can change your settings today using the instructions on the UBIT website to avoid any disruption once Google makes this change. 

Get help with UBmail

For help with your UBmail, contact the UBIT Help Center, online at, or by phone at 716-645-3542.