Symantec Encryption Desktop Installation Instructions

Learn how to install Symantec Encryption Desktop software, including setup of PGP keys

Installing Symantec Encryption Desktop Software

Screen capture of Symantec Software License Agreement screen.

1.   Run the 32bit or 64bit installer, as appropriate for your operating system. Click I accept the license agreement and then click Next.

screen capture of Display Release Notes screen.

2.  Select Do not display the Release Notes, then click Next.

screen capture of Symantec Encryption desktop Setup progress bar.

3.  Allow the progress bar to complete.

screen capture of Symantec Encryption Desktop Setup reboot request.

4.  Click Yes to Reboot and complete the setup.

Screen capture of Symantec Encryption Desktop authentication dialogue.

5.  Once the PC is rebooted and the person signs back on, you will be prompted with the authentication box. If not, select PGP Tray from the Start menu. Have the person enter their UBITName and password.

Note: The person must be added to a PGP group. Submit a ticket for the UBITName to be added to a group:

  • pgp_wde (Whole Disk Encryption only) or
  • pgp_wdens (Whole Disk Encryption and NetShare)
screen capture of Encryption Desktop Enrollment progress bar.

6.  The enrollment process may take a minute or longer.

screen capture of Symantec Encryption User Type dialogue screen.

7.  Select I am a new user and click Next.

screen capture of Symantec Encryption Desktop setup completion screen.

8.  Click Finish when done. You should see a new icon in your icon tray. 

Configuring a New User

Screen capture of Symantec Encryption Desktop Open Menu.

My Documents\PGP is the default location for the placement of the keys. Symantec Encryption Desktop works best when the keys are on the local hard drive. If the My Documents folder is redirected to a network location, you should move the keys to a more appropriate location.

1.  Right click on the icon and choose Open Symantec Encryption Desktop.

Screen capture of Symantec Encryption Desktop PGP Key dialogue screen.

2.  You may need to click on PGP Keys on the left hand side of the window. You will then see the key for the authenticated user and the Organization Key.

Keys > Keyring properties.

3.  Select Keys in the menu bar at the top, then click Keyring Properties.

Click ... button.

4.  A new window opens. Click the ... button located next to the Public keyring file location.

right-click pubring file, then select copy.

5.  Right-click on the pubring file, then click Copy.

browse to c:\users\[ubitname]\appdata\roaming\PGP Corporation\ and create a new folder KEYS. Open the folder KEYS.

6.  Browse to C:\users\[ubitname]\appdata\roaming\PGP Corporation\. Create a new folder called KEYS. Open the folder.

right-click, select paste.

7.  Right-click and select Paste within the KEYS folder.

select file pubring and click Open.

8.  Select the file pubring. Click Open.

Click ... button next to private keyring file location.

9. You will return to the PGP Keyring Properties window. Click the ... button next to the Private keyring file location.

right-click secring and click copy.

10. Right-click on the secring file, then select Copy.

browse to c:\users\[ubitname]\appdata\roaming\PGP Corporation\KEYS\ and right-click paste.

11. Browse to C:\users\[ubitname]\appdata\roaming\PGP Corporation\KEYS\. Right click Paste.

select secring, click open.

12. Select the file secring. Click Open.

click ok.

13. Click OK.

14. If you will be adding other keys, continue to step 15. Otherwise, skip to Encrypt Local Hard Drive.

search for more keys.

15. To add more keys, select Search for Keys.. Select KSRV.ACSU.BUFFALO.EDU. To search for a partial match, search Name contains instead of the default Name is. Also, searches are no longer case sensitive. To see a list of all keys, search Name does not contain and a string of text not likely to be found. Right-click the key you want to use and select Add to > All keys.

16. Repeat as necessary. When finished, proceed to Encrypt Local Hard Drive.

Still need help?

Contact the UBIT Help Center.