Published August 15, 2019
Consistently collecting and analyzing process performance metrics is vital to understanding your company’s strengths and revealing its weaknesses. In an article on LinkedIn, TCIE Executive Director Timothy Leyh explains what performance metrics are, why they're important, and how to develop meaningful ones.
“Without question, a performance metric of any value must align with your business strategy," he wrote. "Otherwise, what is the point? Why waste time on inconsequential evaluations?
Read the article here.
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