Counseling Services COVID-19 Updates

To mitigate the spread COVID-19, we are following health guidelines set by the Center for Disease Control. We are limiting in-person contact to help prevent further contagion, while still providing support for students.

Hours of Operation and Services

Effective Monday, March 23, 2020:

  • New hours of operation: Monday – Friday from 8:30 a.m. – 5:00 p.m.
  • Current clients, call 716-645-2720 to determine whether a web conferencing session with your counselor may be appropriate. 
  • If you are not a current client, call 716-645-2720 to schedule a phone triage appointment, so that we may determine how to best assist you.
  • If you are in crisis after business hours:
    • Call 716-645-2222 and ask to speak to the counselor on call.
    • OR Crisis Services of Erie County at 716-834-3131.
    • OR go to the nearest hospital emergency room.
Free NYS Mental Health Crisis Line Available

There is now a free mental health crisis line for residents of New York State. A person can schedule a FREE appointment with a mental health professional by calling 1-844-863-9314.

General Resources

If news about the coronavirus has you feeling on edge, anxious, or unable to concentrate try TAO Self-Help On-line Support, which is available for free via web or app and includes support for resiliency, stress management, anxiety, depression, recovery support, mindfulness, and other tools to members of the UB community. 

  • TAO Self-Help*
  • On-Line Screenings

*TAO services are available to all UB community members with an active UB email address.


Recognizing the challenges faced by students everywhere during these unique circumstances, Active Minds is offering free webinars for students to support their mental health during COVID-19. 

COVID-19 Resources

Managing COVID-19 Anxiety

Counseling Services is here to help with the following tips to help you manage your anxiety.

Support Links

Mindfulness Library is FREE for everyone!

Due to the COVID-19 pandemic, TAO has decided to make our Mindfulness Library free for everyone. Please feel free to share with family, friends, or anyone else who might benefit from enhancing their mindfulness practice.

All exercises are available in both English and French:

Campus Updates

Latest on coronavirus

Authoritative Sources