Customer Service and Maintenance

Customer Service and Maintenance is responsible for the day-to-day operation and maintenance of the buildings and grounds at the University at Buffalo. In addition, our units support campus departments with special needs for their work space as well as campus community events.

For immediate assistance please call us directly at (716) 645-2025. Our staff is available 24 hours a day.

Work Orders

You may place a work order by calling Customer Service and Maintenance at 645-2025 or submit your request using our online form. Please provide an account number. You will not be charged for non-billable (landlord provided) items.

Billable Services

Customer Service and Maintenance also provides quotes for billable services. Please be aware that your account number is required before a tradesperson will be sent to evaluate the job. This requirement will expedite your quoted work.