For Tutors

How to pass along your smarts to someone else.

Close-up of a student's hand resting on an American Literature book, while holding a black pen. The student is sitting in front of a wooden table, with a white iPhone on it.

Peer tutoring is a rewarding experience that allows you to serve your fellow students and gain valuable experience while doing it. ARC tutors can make a big difference working with their tutees and also hone their own skills in the process. Our team consists of more than 60 tutors who help in high-demand subjects and courses. We also have academic coaches who work with students holistically, dealing with stress related to classes, time management and study strategies.

How to apply.

To become a tutor, you must be at least a sophomore and have earned an A- or higher in the course you wish to tutor. We hire tutors based on demand, so we will contact you if there is a demand for your subject matter.

If you would like to become a tutor and join our team, fill out our application. We review all applications we receive; qualified candidates will be contacted for an interview.

For current tutors.

Whether you’ve been with ARC for a while or are just getting started, the following information will help you stay on top of your responsibilities as a tutor.

Getting started.

As part of the onboarding/orientation process, new tutors must:

  1. Complete all needed paperwork with Brenda to be on our payroll.
  2. Learn how it all works through an orientation with Linda or staff.
  3. Attend tutor training at the beginning of each semester. (Held for three hours on a Saturday.)
  4. Become familiar with the online Student Success Collaborative system to make and record tutor sessions.
  5. Attend tutor workshops throughout the semester.
  6. Take a 1-credit online tutoring course offered in the spring. (Optional)
 

General overview and procedures.

As a tutor, you will be assigned a student with whom you will work one-on-one, or you will be assigned drop-in hours. Please note:

  1. Tutoring sessions run in 15-minute increments. They last typically one hour, but you can tutor up to one and half hours.
  2. A tutor cannot exceed 15 hours in a week or 30 hours for a pay period. The pay week is Thursday-Wednesday.
  3. The tutor should encourage the tutee to bring all of their notes and textbooks to all tutoring sessions.
  4. The tutor should encourage the tutee to schedule weekly appointments to maximize the benefit.
  5. The tutor should encourage all students to attend their courses and office hours.

Your responsibilities will vary depending on the tutoring assignments you receive.   

Appointment Tutors: You will be emailed a list of students assigned to you or will meet students in the ARC. Contact your tutee within 24 hours by email using the SSC to make an appointment.

Drop-in tutors: Shifts are usually two to three hours, Monday through Friday, between 12-6 p.m. Students will be encouraged to attend your scheduled hours. Drop-in tutors can also take appointments.

Academic Coaches: Provide skills support, structure, motivation, and connections to your students. You will help them build confidence, get organized, connect with campus resources and help overcome challenges.

Process

  1. All tutoring must take place in the ARC.
  2. Arrive a few minutes early to get ready for your appointment or shift.
  3. Log in at the front desk kiosk.
  4. Pick up your name plate and display it clearly.
  5. Pick up the paper verification form for your tutee to sign.
  6. Complete your online report after the session.
  7. Return your name plate to the kiosk, log out, and place your verification form in your mailbox.
 

Verification Form/Contracts

Verification Form

  1. Remember to pick up the paper verification form and have your tutee sign it.
  2. The tutee prints their name and person number. The tutor adds time in/time out, subject and type of tutoring session.
  3. Verification form is placed in your mailbox and stored until your timesheet is submitted.
  4. All pay period verification forms are stapled and turned in to Brenda’s mailbox outside her office in Norton 211. Make sure you submit your online timesheet.

Tutor/Academic Coaching Contract

Tutors and academic coaches may use the Tutor/Academic Coaching Contract for all weekly and biweekly appointments. Please review it in detail at your first tutoring session. The tutee will keep the top portion and the ARC will keep the bottom. Place the bottom portion in your mailbox once it is signed.

Timesheets

  1. Access your timesheet online.
  2. If your timesheet is rejected/denied, read the reasons why in the comments. Then, correct and resubmit.
  3. Make sure you have signed in and out for each shift at the kiosk. If you didn’t sign in correctly or if there was an issue, please email Brenda Reed at bdreed@buffalo.edu with the day and time that you worked.
  4. Timesheets must be turned in a timely manner. All tutors that work should turn in their timesheets every two weeks. Check the pay period dates that can be found on our website.
  5. Paychecks can be picked up in Linda’s office in the ARC. Paychecks are available on every other Thursday after 10 a.m.
 

SSC

  1. Use the Student Success Collaborative to create appointments with your tutees.
  2. Complete tutoring summaries/reports about each session. It is essential that these reports are completed accurately! These reports are used for the ARC to run statistics on services and billing.
 

Certification Information

Becoming a certified tutor is a great addition to your resume or CV. The ARC offers a certification through the College Reading and Learning Association and has been awarded Level I Certified Tutor, Level II Advanced Certified Tutor, and Level III Master Certified Tutor. Each level consists of an additional 20 hours of training and an additional 25 hours of tutoring. For Level II and III certification, tutors will create and implement a tutor training workshop. Once a tutor has completed the Level requirements, they must complete a certification application that can be picked up from the ARC Director. For more information on the CRLA certification, please visit the CRLA website.

Tips for being a great tutor.

While all tutors have their own style of tutoring, there are still some commonalities in every tutoring session. Here are some tips for getting started.

  • Introduce yourself and find out a bit about your tutee.
  • Identify exactly what your tutee needs help with by asking questions.
  • Ask open-ended questions or have your tutee teach you so that you know that they understand the material.
  • Set up the next appointment before your session ends.
  • Encourage and praise your tutee in order to build their confidence and motivation.
  • Reinforce what students learn in class, clear up misunderstandings, and provide course-specific study skills to help each student succeed.
  • Do not do the work for them!
  • It's okay if you don't have all the answers. Sometimes it's good to work as a team and find the answers together.
  • Encourage your students to aim high, but remember your goals may not be their goals.
  • Make sure your tutoring session is a safe and comfortable environment where the tutee can ask questions and not feel intimidated.
  • It’s always good to incorporate humor into your tutoring session when you can. It creates a bond and a less stressful environment.
  • Remember that we are here to help you with any questions or concerns dealing with your tutees.
 

Code of Ethics

Please review the Association for the Tutoring Profession's Code of Ethics:

  1. Best Interest: Tutors will be committed to acting in the best interest of tutees as specified by the employing organization or institute.
  2. Responsibility: Tutors will take responsibility for their own behavior and work to resolve conflicts that may arise between themselves and a client.
  3. Integrity: Tutors will practice and promote accuracy, honesty, and truthfulness.
  4. Fairness: Tutors will exercise reasonable judgment and take precautions to ensure that their potential biases, the boundaries of their competence, and the limitations of their expertise do not lead to or condone unjust practices.
  5. Commitment: Tutors will fulfill commitments made to learners.
  6. Respect for others’ rights and dignity: Tutors will respect the dignity and worth of all people, and the rights of individuals to privacy, confidentiality and self-determination.
  7. Excellence: Tutors will strive to maintain excellence by continuing to improve their tutoring skills and engage in applicable professional development activities.
  8. Respect for individual differences: Tutors will respect cultural, individual, and role differences, including those based on age, sex, gender identity, race, ethnicity, culture, national origin, religion, sexual orientation, disability, language and socioeconomic status.
  9. Professionalism: Tutors will not engage in inappropriate relations with tutees.
  10. Confidentiality: Tutors will maintain the highest privacy standards in terms of protecting personal information relative to those whom they tutor
 

Tutor Application

Thank you for your interest in becoming a tutor for the Academic Resource Center (ARC) at the University at Buffalo. We are looking for tutors who are at least junior status or higher and have earned an A- or better in the course(s) they wish to tutor, with a minimum cumulative GPA of 3.0.

Please complete and submit the online application that follows. We will only be contacting those individuals that are qualified for the position; there is no need to contact us. The position is based on student demand, therefore there is no guarantee of being hired after submitting your application.

You may direct any questions or concerns to arctutor@buffalo.edu